Community Liaison

🔥 0 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👫 Community Manager

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

HarmonyCares

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1993

🏥 Healthcare

⚕️ Healthcare Insurance

💰 Venture Round on 2021-11

Healthcare • Healthcare Insurance • Home Health

HarmonyCares is a leading provider of comprehensive, home-based healthcare services across 15 states in the U. S. The company specializes in in-home physician care, skilled nursing, therapy, and hospice care for patients, particularly those with Medicare and complex medical conditions. HarmonyCares aims to offer dignified, patient-centered care, allowing individuals to maintain their health and independence in the comfort of their own homes.

📋 Description

• Conduct inbound and outbound communication and business development • Represent HarmonyCares in the local market to educate community partners and potential patients about the company, mission, and service offerings • Facilitate patient transitions of care from area facilities and referral partners to HarmonyCares • Explain enrollment benefits to eligible patients and caregivers • Analyze the market and competitive landscape to differentiate HarmonyCares services • Educate the community on HarmonyCares’ personalized, high-quality home healthcare mission • Meet or exceed in-person and virtual meeting goals with key decision makers • Understand, educate on, and facilitate eligibility, benefit enrollment, and enrollment processes • Track performance in CRM against plans and budgeted regional targets • Schedule and conduct discussions with patients and caregivers regarding program eligibility • Inform patients about accountable care organization or CMS alternative payment model programs and collect voluntary alignment forms when applicable • Answer inbound calls from patients, families, and facility staff regarding company business units • Triage patient concerns related to care needs, scheduling, and billing to appropriate departments • Oversee and document outreach calls and meetings with external sources • Comply with marketing, referral-source, beneficiary-notification, patient-outreach, HIPAA, and company policies • Maintain communication with sales leaders and local business unit leadership and support staff • Perform additional duties as assigned

🎯 Requirements

• Bachelor’s Degree or 4+ years of B2B sales experience • 2+ years of health care related industry sales/marketing experience • Must maintain a valid driver’s license and good driving record • Excellent organization and problem solving skills • Ability to appropriately represent company service capabilities to the targeted referral source • Knowledge of sales techniques and territory management • Excellent interpersonal communication, presentation and customer service skills • Proficiency with Microsoft Office, Word, Excel, Outlook • Ability to travel within assigned territory and attend sales meetings as required • Excellent written and verbal communication skills • Ability to work independently and complete multiple tasks • Strong organizational skills • Self-motivated and driven individual who does not require significant oversight after initial orientation and training

🏖️ Benefits

• Health, Dental, Vision, Disability & Life Insurance, and much more • 401K Retirement Plan (with company match) • Tuition, Professional License and Certification Reimbursement • Paid Time Off, Holidays and Volunteer Time • Paid Orientation and Training