Senior Program Manager, Application Security

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

📋 Program Manager

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Harness

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2016

☁️ SaaS

🔒 Cybersecurity

Software • SaaS • Cybersecurity

Harness is an AI-native software delivery platform that empowers engineering and DevOps teams to achieve high levels of engineering excellence. It offers innovative DevOps tools such as Continuous Delivery and GitOps, Continuous Integration, Feature Management and Experimentation, Infrastructure as Code Management, and Chaos Engineering. The platform is designed to enhance software delivery through automation and insights, improving developer productivity and experience. Harness integrates security in the delivery pipeline to ensure the integrity of the software supply chain and optimizes cloud spend with its cloud cost management tools. Additionally, Harness AI assists with various aspects of software delivery, leveraging automation to simplify tasks and improve efficiency. Harness's solutions help businesses modernize their DevOps processes, secure software delivery, and optimize cloud expenditures.

📋 Description

• Lead the post-sale journey for a portfolio of large enterprise customers using Harness shift-left and runtime security products • Drive measurable customer value from the Harness runtime and shift-left security portfolio • Own onboarding, implementation, adoption, value realization, and renewal readiness • Build and run customer success plans tied to business and security goals • Manage multi-workstream implementations, including roadmaps, milestones, scope, resourcing, and risk • Lead weekly status and engagement rhythms, communicate clearly, and manage risks proactively • Maintain accurate project and delivery records • Monitor adoption and customer health risks, including slow adoption, stalled integrations, and sponsor changes • Identify deeper adoption opportunities and bring them to the account team • Build trusted relationships with CISOs, security leaders, engineering leaders, and customer executives • Plan and lead quarterly executive business reviews covering ROI, risk reduction, and future plans • Partner with Sales, Product, Engineering, and Support; communicate customer feedback to Product and coordinate issue resolution • Learn Harness products hands-on and deliver product demos and workshops for executives and practitioners

🎯 Requirements

• 7+ years in Customer Success, Technical Account Management, Program Management, or Professional Services in a SaaS environment, including experience with security products or programs • Track record of leading large, multi-workstream security or software implementations from start to finish, with demonstrable results • Experience driving adoption and customer outcomes in complex, fast-moving technical environments • Working knowledge of secure software development, CI/CD, runtime security, and vulnerability management • Ability to build relationships with executives and hands-on technical teams • Strong analytical and communication skills • Familiarity with Salesforce, Gainsight, and Jira • A degree in Computer Science, Engineering, or a related field, or equivalent experience • Nice-to-have: PMP, CISSP, or CSSLP certification • Nice-to-have: Familiarity with Forward-Deployed-Engineer (FDE) and Echo delivery motion • Nice-to-have: Hands-on exposure to application or API security, DevSecOps, or cloud-native tooling • Nice-to-have: Experience with customers in regulated industries such as financial services or healthcare • Nice-to-have: Experience running product demos or technical workshops

🏖️ Benefits

• No specific benefits, perks, or additional compensation are stated in the posting

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