Consulting Manager

Job not on LinkedIn

🔥 13 hours ago

🌐 Canada, United States – Remote

🇨🇦 Canada – Remote 🇺🇸 United States – Remote

💵 $90k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cayenta

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1983

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Cayenta is a provider of mission critical software solutions, serving various sectors including Public Sector, Healthcare, Utilities, and Private Sector. The company focuses on empowering its customers to deliver on their mission through effective software and services. With a considerable customer base and employee count, Cayenta is committed to building sustainable customer relationships and fostering a workplace that allows employees to realize their personal and professional dreams.

📋 Description

• Lead Cayenta CIS software implementation and professional services engagements from inception through go-live and stabilization • Manage and mentor Application Consultants and project resources across consulting tiers • Provide solution oversight across concurrent Cayenta CIS implementations • Allocate and balance consulting resources across client engagements • Monitor team performance, utilization, billability, ticket and incident trends, and report to senior management • Drive standard delivery frameworks, fit-to-standard configuration, industry templates, and training-first user adoption • Lead complex or greenfield CIS solutions, custom modifications, new utility types, regulatory environments, and integrations • Review CIS configuration, integration design, and data conversion approaches • Improve implementation methodology, documentation, and staff training • Lead client workshops and gather configuration or customization requirements • Partner with Project Managers and other departments on sales-to-services handoffs and post-go-live transitions • Conduct post-implementation retrospectives and coordinate handoffs to Customer Support • Establish, track, and manage project budgets, cost estimates, allocations, project health, milestones, go-lives, and variance reporting • Manage client relationships, executive communications, steering committee updates, delivery risks, mitigation planning, change control, and escalations • Plan and deliver internal consultant training and Harris user conference sessions • Champion AI-assisted tools for statements of work, status reports, test documentation, meeting summaries, and variance analysis • Develop best practices, standards, and processes for the Cayenta professional services team

🎯 Requirements

• 5+ years of experience in a professional services or consulting role, ideally within utility/municipal software implementations • 4+ years of experience in a senior/managing consultant role, with a track record across 4 or more complex CIS implementation projects or 20+ successful upgrades, or 2+ years of formal leadership experience for candidates coming from a people-management track • Proven track record of successfully managing multiple concurrent software implementation projects for utility or municipal clients • Working knowledge of the utility customer-to-cash lifecycle and/or public sector implementation environments • Demonstrated capability in managing project P&L, budget forecasting, consultant utilization, and contract scope control • Practical knowledge of Agile, Waterfall, or hybrid software implementation methodologies • Experience with PSA/project and test management tools, including Jira, CayStone/SpiraTest, ServiceNow, Power BI, and Excel • Outstanding written and verbal communication and interpersonal skills • Ability to manage executive client relationships and cross-functional teams • Ability to build and maintain strong client relationships • Current, valid passport • Legally eligible to travel internationally, including required visa exemption or travel visas for Canada, the United States, and the Caribbean

🏖️ Benefits

• 3 weeks’ vacation • 5 personal days • Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment • Employee stock ownership • RRSP/401k matching programs • Lifestyle rewards • Remote work