Credit Balance Representative

🕒 July 24

🌽 Illinois, Minnesota, +4 more states – Remote

🌽 Illinois – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote 🧀 Wisconsin – Remote

💵 $18 - $25 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Harris Computer

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1993

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Harris Computer is a company that provides mission-critical software solutions across various industries, including the public sector, healthcare, utilities, and private sector verticals. They focus on acquiring businesses with growth potential, managing them effectively, and building them for future success. Harris Computer serves over 100,000 customers with a global presence in North America, Europe, Asia, and Australia, employing over 12,000 people. Their mission is to empower customers to deliver on their goals by offering tailored software and services.

📋 Description

• Analyze insurance and patient payments posted to patient accounts to determine causes of credit balances • Understand payor contracts regarding payments and refunds • Use software and reporting to identify credit balances and determine refund actions • Identify overpayments and request refunds in compliance with hospital policies and procedures • Process and post payments, refunds, and adjustments to maintain account accuracy and customer satisfaction • Facilitate refund account resolution through attention to detail and problem solving • Monitor and report trends and document cash posting, credit balance, and refunding issues • Participate in special projects to improve department operations • Develop workflows to improve internal processes and efficiency • Partner with other teams and team members to resolve outstanding items • Maintain and implement the MEDHOST Quality Management System and meet applicable regulatory requirements • Enter and submit time by departmental deadlines • Maintain and update department documentation and Customer interaction records • Provide training and support training documents as needed • Maintain knowledge of software core products and the healthcare industry • Attend team and departmental meetings • Respond to email and phone communications in a timely manner • Adhere to HIPAA Privacy and Security/Compliance requirements • Assist leadership with recommended improvements and perform other assigned duties

🎯 Requirements

• Basic knowledge of business office terminology • Proven ability to understand and interpret reason for patient accounting credit balances and payor overpayments • Knowledge of the full revenue cycle process • Good interpersonal skills, including the ability to effectively communicate in both writing and verbally • Detail oriented, able to function effectively under stress, organized, able to multi-task, and analytical • Ability to demonstrate supportive relationships with peers, clients, partners, and corporate executives • Flexible with a “can do” attitude and able to remain professional under high pressure situations • Ability to retain and protect confidential material • Able to prioritize customer issues and escalate or solve with urgency • 2 years or more experience in reimbursement and/or accounts receivable setting; hospital or hospital central billing office setting • Must be able to follow directions and perform work according to department standards • Computer skills in Microsoft Office applications (Word, Excel, PowerPoint, etc.) and AS400 knowledge • Customer Service oriented • High Speed Internet access with minimum 300 Mbps download speed and unlimited data • Smart phone for Multi Factor Authentication (MFA) application

🏖️ Benefits

• 3 weeks’ vacation and 5 personal days • Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment • Employee stock ownership and RRSP/401k matching programs • Lifestyle rewards • Remote work • High Speed Internet access (minimum 300 Mbps download speed) and unlimited data • Smart phone for Multi Factor Authentication (MFA) application