Forward Deployed Engineer

Job not on LinkedIn

🔥 48 minutes ago

🇺🇸 United States – Remote

💵 $162k - $219k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

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Hatch

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1955

⚡ Energy

☁️ SaaS

Energy • Engineering • SaaS

Hatch is a company focused on performance innovations and engineering solutions aimed at decarbonizing the steel industry and supporting a battery-centric economy. They provide innovative strategies for energy transformation and help cities plan for a sustainable future. By designing low carbon solutions and altering the way industries operate, Hatch is committed to creating a positive impact on the environment and society.

📋 Description

• Partner directly with sales execution to scope complex integration projects. You will navigate the gap between a client's business objectives and what their technology ecosystem actually supports by diving deep into comprehensive developer documentation. • Build custom n8n flows, direct API integrations, webhook endpoints, and middleware configurations for accounts that fall outside standard templates. You must be comfortable adapting to a broad ecosystem of technology where no two implementations will be exactly the same. • Own technically complex onboardings end-to-end: CRMs with no Hatch connector, multi-system orchestrations, custom business logic, event-based triggers, and anything requiring code • QA and test all implementations before go-live; own monitoring and iteration post-launch. Monitor what you ship and know when something you built breaks or degrades before the customer does • Define and enforce best practices across enterprise SaaS implementations. Create reusable architecture patterns and templates for common use cases so the team isn't solving the same problem twice • Act as the field-side voice for R&D. Identify recurring custom integration requests and surface reproducible patterns to Product with a strong POV on what should be built natively • Act as a primary technical consultant for our clients. This includes conducting onsite visits to understand their business needs, present architectural solutions, and ensure successful deployment.

🎯 Requirements

• Several years of experience in a similar client-facing role including 1-4 years of software engineering experience, with a preference or a background in consulting. • Proven ability to navigate a broad ecosystem of technology • Comfortable diving into comprehensive developer documentation to build custom middleware (like n8n flows) • Eager to transition into a dynamic, client-facing role and solve complex, high-impact business problems directly with clients. • Great communication skills with business and technical audiences

🏖️ Benefits

• Full medical, vision, and dental • Mental health support and services via Modern Health • 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday • Up to 14 weeks of parental leave • Monthly wellness stipend • 401(k) retirement savings plan • Employee stock purchase plan • Professional development reimbursement • Work from home reimbursement