Utilities Manager

🕒 August 18

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Havenpark Communities

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏗️ Construction

📦 Logistics

🏠 Real Estate

Construction • Logistics • Real Estate

Havenpark Communities is a company that provides quality and affordable manufactured homes in caring communities across the United States. Their aim is to create enjoyable living experiences for their residents by offering a place they can truly call home. The company also offers benefits such as academic scholarships and a Springboard to Success program, showing their commitment to the welfare and success of their residents.

📋 Description

• Own recapture performance end to end: minimum 90% on water, sewer, and stormwater, and 100% on trash, where costs are billable to residents • Lead a team of analysts, set priorities, and hold them accountable • Conduct rate analysis, billback launches, submetering, and vendor contract work • Work with accounting, legal, community managers, outside vendors, and residents • Assign every community a named owner for recapture performance • Run monthly performance reviews against 90%/100% targets and track misses to owners and dates • Review analyst work, rate analyses, and billback recommendations before leadership review • Coach analysts on rate analysis and state compliance • Investigate recapture misses and document root causes • Maintain the billback opportunity pipeline from rate analysis through first bill • Flag over-recapture and under-recapture and prepare executive rollups for P&L calls • Manage rate table changes and new billback launches in the billing platform • Review high- and low-read exceptions • Audit provider invoices against resident billing • Oversee submetering installation pipelines across properties and vendors • Maintain the master submetering contracts tracker • Negotiate and manage waste hauler, cable, and internet agreements • Route agreements through legal and track renewals • Maintain the rate notice compliance tracker across operating states • Ensure compliance with notice timelines and content • Build annual utility budgets from trailing actuals, provider rate schedules, and contract terms • Support the broader budget cycle with utility trend analysis

🎯 Requirements

• 4+ years in utility management, property operations, or revenue or financial analysis • Real people management experience, including setting expectations, reviewing work, and addressing performance issues • Advanced Excel skills and comfort working with large GL exports • Working knowledge of multi-state utility pass-through regulation, or ability to build it quickly • Strong vendor negotiation skills • Clear written communication skills for resident notices, regulator responses, and executive summaries • Experience with utility billing platforms such as ManageAmerica or Conservice (nice to have) • Experience running multiple recurring cycles such as reporting, notices, and renewals without errors (nice to have)

🏖️ Benefits

• Competitive salary • Comprehensive health benefits • Generous PTO • Paid holidays • 401(k) with a 6% company match • Infinite opportunities to learn, develop, and sharpen skills