
201 - 500 employees
Founded 2018
đĽ HR Tech
đ¤ B2B
đź Consulting
HR Tech ⢠B2B ⢠Consulting
HCM Unlocked is a global Human Capital Management (HCM) Managed Service Organization (MSO) that provides comprehensive support to clients in the areas of payroll processing, HR administration, benefit administration, recruiting, data analytics, and technology consulting. Their team of experienced professionals includes HR specialists, benefits experts, payroll processors, and data analysts, ensuring high-quality service and support. HCM Unlocked helps organizations focus on their core business by outsourcing administrative services, thereby reducing costs and risks associated with internal HR functions.
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201 - 500 employees
Founded 2018
đĽ HR Tech
đ¤ B2B
đź Consulting
HR Tech ⢠B2B ⢠Consulting
HCM Unlocked is a global Human Capital Management (HCM) Managed Service Organization (MSO) that provides comprehensive support to clients in the areas of payroll processing, HR administration, benefit administration, recruiting, data analytics, and technology consulting. Their team of experienced professionals includes HR specialists, benefits experts, payroll processors, and data analysts, ensuring high-quality service and support. HCM Unlocked helps organizations focus on their core business by outsourcing administrative services, thereby reducing costs and risks associated with internal HR functions.
⢠Serve on implementation projects as a client-side resource for technical configurations, integrations, testing, and validation ⢠Manage day-to-day project tasks for successful client payroll transitions ⢠Configure workflows to optimize system buildout ⢠Create custom reports and showcase templated reports during client implementations or optimization projects ⢠Deliver custom system training to drive technology adoption ⢠Analyze current client processes and identify software opportunities that deliver value and functionality ⢠Partner with clients to identify and prioritize needs ⢠Coordinate with platform vendors to obtain answers and design optimization solutions ⢠Collaborate with leaders, project managers, and consultants to ensure successful client partnerships ⢠Participate in pre-sales scoping analysis to determine project needs and projected hours ⢠Engage in cross-training across Payroll, Benefits, HR, Custom Reporting, Integrations, and Data ⢠Assist with detailed project plan inputs for technical configurations and integrations ⢠Create and execute test scripts and audits during SIT, UAT, Parallel, and Go-live phases ⢠Liaise among clients, platform vendors, and HCM Unlocked data resources to capture and validate data requirements ⢠Provide oversight and input for inbound and outbound vendor integrations during design and testing ⢠Review client technical architecture and recommend optimizations to eliminate end-to-end data-flow errors ⢠Provide formal signoff of technical configuration work at critical validation stage gates ⢠Maintain the Open Issues log with the Project Manager and resolve technical configuration and integration issues ⢠Provide proof of testing and validation ⢠Use Microsoft Excel and data validation tools to research issues and confirm customer database accuracy ⢠Perform other duties as assigned
⢠3-5 years experience in a high-volume, client-facing, implementation role with a vendor or consulting organization ⢠Expert knowledge of multiple Paylocity modules, including system implementation, custom reporting functionality, and payroll processing ⢠At least 3 years experience in a client-facing implementation role ⢠Prior experience owning and leading a project ⢠Experience configuring Time & Attendance systems ⢠Understanding of labor allocation requirements and integration with various time capture systems to payroll ⢠High School Diploma required ⢠Experience with integrations between third-party systems such as API, EDI, or batch processing of flat files ⢠Ability to utilize QA processes that capture before-and-after outcomes and satisfy governance and audit requirements ⢠Ability to create client-specific test scripts ensuring validation of client data and technical configurations ⢠Understanding of PII data and governance requirements; ability to maintain confidentiality of sensitive company and employee information ⢠Understanding of HR-related situations including new hires, life events, terminations, and open enrollments ⢠Ability to partner with Benefits teams on plan builds, testing, open enrollment launches, and eligibility maintenance within HRIS/online enrollment platforms ⢠Ability to build, test, and deploy EDI file feeds between insurance carriers and HRIS systems ⢠Excellent oral and written communication skills ⢠Ability to prioritize multiple projects and meet deadlines; demonstrated organizational and time management skills ⢠Strong interpersonal and client relationship skills; ability to remain calm during customer escalations ⢠Familiarity with, or ability to rapidly learn, teach, and instruct on various HRIS software platforms ⢠Proficiency in Microsoft Office, including Word, Excel, and PowerPoint ⢠Excellent analytical problem-solving skills and strong attention to detail ⢠Paycor experience is given priority
⢠Health insurance (medical, dental, vision, and life) ⢠Voluntary benefits ⢠Pet insurance ⢠Retirement plan ⢠PTO ⢠Reasonable accommodations for applicants and employees with disabilities
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