Government Programs Care Manager Support Specialist I

🔥 15 hours ago

🌽 Illinois, Montana, +4 more states – Remote

🌽 Illinois – Remote 🦬 Montana – Remote 🌶️ New Mexico – Remote 🌪️ Oklahoma – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $17 - $28 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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• Open for 1 day.
• Jobs at this company usually fill in 21 days.

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Health Care Service Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Health Care Service Corporation is an independent licensee of the Blue Cross Blue Shield Association, serving nearly 23 million people across the United States with a wide range of health benefit solutions. The company provides health coverage options for various groups, including employers, individuals, families, as well as Medicare and Medicaid plans. In addition to health insurance, HCSC offers services such as pharmacy solutions, life and dental insurance, and health data technology. With nearly a century of experience, HCSC is dedicated to improving access to quality care, enhancing health outcomes, and reducing costs while maintaining a deep commitment to its members and local communities.

📋 Description

• Support administrative care management duties • Conduct member and provider outreach • Support healthcare initiatives and activities, including educational and quality campaigns • Assist with scheduling care manager and member appointments • Respond to member inquiries • Perform data entry and research • Support members’ non-clinical needs • Manage low-risk members for health-related social needs, education, and basic member outreach screenings or inquiries • Coordinate member needs and provide assistance to members • Develop written correspondence for internal and external stakeholders

🎯 Requirements

• High school diploma or GED • 1 year of college and 2 years’ experience with communication systems including Fax, Email and Telephone • 1 year experience with managed care system(s) or healthcare systems, such as hospitals, doctor offices, or community-based organizations • Experience coordinating member needs, providing assistance to members, and analyzing member needs • Basic knowledge of medical or healthcare terminology • Knowledge of clinical systems, including claims, enrollment, and documentation • PC proficiency including Microsoft Office applications • Customer service skills • Verbal and written communication skills, including developing written correspondence to internal and external stakeholders • Sponsorship is not available • Ability to work 8 AM to 5 PM in a time zone aligned with the applicant’s location

🏖️ Benefits

• Curated development plans and professional development opportunities • Health and wellness benefits • 401(k) savings plan • Pension plan • Paid time off • Paid parental leave • Disability insurance • Supplemental life insurance • Employee assistance program • Paid holidays • Tuition reimbursement • Annual incentive bonus plan • Other incentives

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