Staff Product Manager, Billing Infrastructure

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Headway

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

🏥 Healthcare

🏪 Marketplace

☁️ SaaS

💰 $100M Series D - Headway on 2024-07

Healthcare • Marketplace • SaaS

Headway is a healthcare technology company (Therapymatch, Inc. ) that operates an insurance-native marketplace connecting people with licensed mental health providers — therapists and psychiatrists — for in-person and online care. Headway matches users with providers by specialty, location, and insurance coverage, handles insurance verification and billing, and offers tools for providers (provider portal and an insurance-native EHR) to reduce administrative burden. The platform partners with 100+ insurance plans, supports many languages, and emphasizes affordable, in-network mental health care.

📋 Description

• Define the billing state machine, enforced handoffs, and guardrails so new appointments are billed correctly without manual intervention • Build trusted financial datasets, dashboards, and general-ledger/audit outputs for Finance and Accounting • Own the billing platform architecture and roadmap, including ledger, reconciliation, and data-integrity systems • Partner with Data and Engineering to monitor payment and reconciliation health and drive systemic fixes • Partner with Finance, Accounting, and Compliance to make financial reporting and audit preparation trustworthy and fast • Serve as the platform for Provider Payouts, Payer Collections, and Pricing teams to build on • Translate ledger realities between accounting/operations and engineering audiences

🎯 Requirements

• 8+ years building billing platforms, ledgers, or accounting systems • Ideally experience in healthcare, fintech, or marketplaces with complex payment flows • Comfortable working deeply with engineering teams on complex technical problems • Ability to drive difficult architectural decisions • Ability to partner with Finance, Accounting, and Compliance as well as Engineering • Ability to translate ledger realities into actionable language for different audiences • Strong, clear, and concise communication skills • Authorization to work in the United States for any employer • Must disclose whether visa sponsorship is currently or in the future required

🏖️ Benefits

• Equity / meaningful ownership opportunities • Robust health and wellness benefits • Retirement savings • Reasonable accommodations for persons with disabilities • Remote work arrangement