Business Operations Manager

🕒 September 22

🇺🇸 United States – Remote

💵 $121.6k - $190k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Business Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Headway

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2019

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

Headway is a platform that connects individuals with mental health providers, helping them find the right fit according to their needs and insurance coverage. By partnering with numerous insurance providers, Headway ensures that users can access mental health care affordably. It offers both in-person and virtual care options, and manages the payment and billing processes for a hassle-free experience. The platform's aim is to simplify the search and access to therapy and psychiatric support for users, allowing them to focus on their mental health without the administrative burdens.

📋 Description

• Lead high-impact, cross-functional initiatives spanning teams and pods • Serve as a thought partner to Product, Data, and Operations leaders • Help shape objectives, influence priorities, and translate complex insights into actionable plans • Own critical operational workflows • Design scalable systems • Mentor team members • Drive initiatives creating durable, measurable organizational impact • Design and build foundations for 0-1 initiatives within Business Operations • Collaborate cross-functionally to build, execute, monitor, and implement scalable products and processes • Assess and analyze data to develop strategies for accelerating progress • Proactively identify areas for improvement • Deliver on roadmap priorities and team OKRs • Build and manage a growing team

🎯 Requirements

• 7+ years of experience in operational roles at high-growth companies • Some background in consulting, finance, or business operations preferred but not required • Skilled at digging through complex data to solve ambiguous problems • Ability to thrive in unknown or unfamiliar challenges and drive toward outcomes • Operational excellence and ability to manage a large volume of moving pieces • Ability to proactively partner across teams while holding teams accountable for business results • Interest in an environment fostering individual growth through open feedback and high autonomy • Motivation to impact affordable mental healthcare • Authorized to work in the United States for any employer • Must disclose whether visa sponsorship is required

🏖️ Benefits

• Equity compensation • Medical, Dental, and Vision coverage • HSA / FSA • 401K • Work-from-Home Stipend • Therapy Reimbursement • 16-week parental leave for eligible employees • Carrot Fertility annual reimbursement and membership • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st • Flexible PTO • Employee Assistance Program (EAP) • Training and professional development • Robust health and wellness benefits • Meaningful ownership opportunities through equity

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