Care Navigator, Care Navigation Program

Job not on LinkedIn

🕒 6 days ago

🇺🇸 United States – Remote

💵 $43 / hour

⏱ Part Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Headway

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2019

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

Headway is a platform that connects individuals with mental health providers, helping them find the right fit according to their needs and insurance coverage. By partnering with numerous insurance providers, Headway ensures that users can access mental health care affordably. It offers both in-person and virtual care options, and manages the payment and billing processes for a hassle-free experience. The platform's aim is to simplify the search and access to therapy and psychiatric support for users, allowing them to focus on their mental health without the administrative burdens.

📋 Description

• Coordinate each patient's path from hospital referral to a confirmed first appointment • Receive referrals from partner hospitals and serve as the main contact for discharge planners and care teams • Route referrals using set guidelines and a triage protocol to a Headway provider or Clinical Assessor • Schedule patients with the Clinical Assessor and book recommended care with a Headway provider, specialty program or community resource • Follow up to confirm patients attended care and intervene when appointments fall through • Connect patients to practical support such as transportation, food, insurance and benefits assistance • Coordinate between patients' providers • Build and maintain local referral-resource lists in each market • Follow escalation protocols and immediately involve clinical staff when a patient may be in crisis • Document patient interactions in Headway's designated systems • Complete all work within designated systems while following HIPAA and Headway privacy and confidentiality requirements • Help shape and build the Care Navigation & Triage program

🎯 Requirements

• At least 2 years of experience in behavioral health care coordination, case management, patient navigation or hospital discharge planning • Comfortable working with recently discharged patients who may be in distress and able to recognize when to bring in clinical support • Highly organized and able to manage a high volume of referrals and follow-ups with tight turnaround • Clear, warm communication with patients, hospital staff and providers • Persistent and resourceful in solving practical barriers to care, including insurance, transportation and community resources • Comfortable working with evolving workflows while building a new program • Familiarity with insurance and community resources in Missouri or Virginia is a plus • Minimum commitment of 20 hours per week • Must set up or have an existing LLC or S-Corp • Authorized to work in the United States • Must not require visa sponsorship for employment visa status

🏖️ Benefits

• Reasonable accommodations for persons with disabilities • Comprehensive and competitive total rewards package • Robust health and wellness benefits • Retirement savings • Meaningful ownership opportunities through equity • Remote work arrangement • Minimum commitment of 20 hours per week

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume