Senior Applied AI Engineer, AI Platform

Job not on LinkedIn

🔥 13 hours ago

🏄 California, New York, +1 more states – Remote

🏄 California – Remote 🗽 New York – Remote ☕ Washington – Remote

💵 $182.8k - $278.5k / year

⏰ Full Time

🟠 Senior

🤖 AI Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Headway

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2019

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

Headway is a platform that connects individuals with mental health providers, helping them find the right fit according to their needs and insurance coverage. By partnering with numerous insurance providers, Headway ensures that users can access mental health care affordably. It offers both in-person and virtual care options, and manages the payment and billing processes for a hassle-free experience. The platform's aim is to simplify the search and access to therapy and psychiatric support for users, allowing them to focus on their mental health without the administrative burdens.

📋 Description

• Identify real bottlenecks by embedding with business functions and define success metrics such as turnaround time, escalation volume, error rate, and avoided headcount • Build end-to-end workflow products on Eddy, including skills, MCP integrations, subagents, scheduled and event-driven agents, and artifact applications • Ship rapid v1 releases to real users and harden them for dependable production use • Own production operations, including evals, tracing, cost, latency, and failure modes • Extract generalizable capabilities and land them in Eddy with tests and documentation • Determine when requests should be addressed through workarounds, configuration, process changes, or not at all • Design systems for PHI in a HIPAA environment • Collaborate directly with internal teams and colleagues as users • Build and improve Eddy's AI agent platform, including its chat product, agent loop, sandboxed runtime, integrations, artifact and app platform, workflow engine, eval harness, and safety/access-control model

🎯 Requirements

• 5+ years shipping production software end to end • Experience building and shipping LLM/agent-powered products to real users • End-to-end product building across React, FastAPI, and container images • Experience with tool use, agent loops, evals, context management, and cost and latency at volume • Ability to work with internal platform or developer tooling users • Ability to define and negotiate scope, push back, renegotiate, and say no • Ability to identify platform primitives from function-specific builds • Comfort owning outcomes with no spec and no backlog • Ability to design for PHI and HIPAA environments • Python 3 and TypeScript • React 19, React Router 7, Tailwind, Radix, TanStack Query • FastAPI, SQLAlchemy 2.0, Alembic, Postgres, Redis, DynamoDB, Snowflake • Claude Agent SDK, Anthropic API, Bedrock, LangSmith • AWS, EKS, EC2, CodeDeploy, Temporal, Kafka, Cloudflare • Datadog, Sentry, PagerDuty, GitHub Actions • Forward deployed engineer, solutions engineer, internal platform engineer, or founder experience is a plus • Experience with agent frameworks or developer platforms is a plus • Healthcare experience is not required

🏖️ Benefits

• Medical, dental, and vision insurance • HSA/FSA • 401(k), including match for 2027 • Carrot Fertility reimbursement • Paid parental, medical, and caregiver leave • Equity

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