Staff / Principal Product Manager, Ranking

Job not on LinkedIn

🕒 September 1

🇺🇸 United States – Remote

💵 $265k - $375k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 5%

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Headway

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2019

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

Headway is a platform that connects individuals with mental health providers, helping them find the right fit according to their needs and insurance coverage. By partnering with numerous insurance providers, Headway ensures that users can access mental health care affordably. It offers both in-person and virtual care options, and manages the payment and billing processes for a hassle-free experience. The platform's aim is to simplify the search and access to therapy and psychiatric support for users, allowing them to focus on their mental health without the administrative burdens.

📋 Description

• Own the order of mental health provider search results to maximize successful patient-provider matches • Set the strategy for search, retrieval, and ranking • Align engineering, data science, design, clinical, and executive stakeholders • Run the experimentation program end to end, including hypotheses, objective functions, guardrail metrics, and readouts • Build data, evaluation, and ML platform foundations for future matching work • Partner daily with ML engineers and data scientists on model objectives, features, and evaluation • Carry ranking priorities across patient experience, provider growth, clinical quality, and payer partnerships • Resolve competing marketplace priorities between patient access and provider caseload growth • Establish the standard for technically grounded product work across the PM team

🎯 Requirements

• 10+ years of product management experience • Hands-on ownership of search, ranking, recommendations, or marketplace matching at scale • Experience shipping ML ranking or relevance systems to real users • Experience with objective function design, feature development, and offline vs. online evaluation • Ability to hold architecture conversations with ML engineers • Ability to challenge modeling assumptions and make informed build-vs-buy decisions • Experience with marketplace trade-offs and opportunity allocation • Fluency in embeddings, semantic search, and LLM-powered products • Experience presenting strategy to executives and addressing difficult questions • Motivation by Headway’s mission of making mental healthcare accessible and affordable • Authorized to work in the United States for any employer

🏖️ Benefits

• Equity • Robust health and wellness benefits • Retirement savings • Meaningful ownership opportunities through equity • Reasonable accommodations for persons with disabilities

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