Senior Manager, Business Systems

🕒 September 17

🇺🇸 United States – Remote

💵 $160k - $177k / year

⏰ Full Time

🟠 Senior

⚙️ Business Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 23%

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HealthEdge

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

Healthcare • Consulting • Healthcare Insurance

HealthEdge is a company that specializes in providing advanced solutions for healthcare payers through its HealthRules Solutions Suite. This suite includes a comprehensive digital claims administration processing system, care management workflow solutions, and payment integrity solutions, which aim to enhance operational efficiency and improve quality of care for health plans. By leveraging integrated technology and automation, HealthEdge helps health plans eliminate data silos, increase payment accuracy, and elevate member experience, thereby transforming the healthcare landscape for better collaboration and accessibility.

📋 Description

• Own Atlassian architecture and governance across a multi-instance Cloud environment • Define shared standards for permissions, SCIM/Okta identity, and Jira at scale • Own HIPAA/BAA compliance posture across products, Marketplace apps, integrations, and AI connectors • Own licensing strategy with procurement, including demand forecasting, tier and seat modeling, and renewal recommendations • Partner with senior stakeholders to redesign workflows and operating models during consolidation • Communicate platform strategy and renewal decisions to executive stakeholders • Lead internal HealthEdge and external customer delivery tracks through their managers • Set team ownership and delivery standards, reshape work allocation, and coach people leaders • Apply an AI-first lens to platform design and support • Deliver incrementally through experiments, measured risks, and iterative roadmap adjustments

🎯 Requirements

• Deep, current hands-on experience with Atlassian Cloud permissions, SCIM/identity provisioning, and Jira architecture at scale • Ability to read, debug, and evaluate admin tooling built against the Atlassian REST API; Python preferred • Track record leading platform consolidation and workflow redesign through executive stakeholders in a post-M&A or multi-BU environment • Direct, in-house platform ownership background prioritized over pure consulting or staffing experience • Experience operating a platform inside a regulated environment such as HIPAA, HITRUST, SOC 2, PCI, FedRAMP, or GxP • Hands-on Atlassian licensing and vendor management experience is a strong plus; comparable enterprise platform licensing experience accepted • Track record building or turning around a team • Iterative delivery mindset with experience replacing multi-quarter programs with shorter value-delivering cycles • Experience taking measured risks and adapting after unsuccessful experiments • AI-first approach and experience integrating AI into work • Willingness to travel up to 5% • Ability to work across multiple time zones • Candidates may be required to undergo a pre-employment criminal background check

🏖️ Benefits

• Up to 5% travel for client engagements and team leadership activities • Hybrid or remote work environment • Reasonable accommodations for individuals with disabilities • Equal opportunity and workforce diversity commitment

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