Care Coordinator

🔥 20 hours ago

🦌 Connecticut, New Jersey, +1 more states – Remote

🦌 Connecticut – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote

💵 $42.2k - $62.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Healthfirst

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1993

🛡️ Insurance

🏥 Healthcare

⚕️ Healthcare Insurance

Insurance • Healthcare • Healthcare Insurance

Healthfirst is a health insurance provider dedicated to helping New Yorkers access affordable health coverage for individuals and families. With over 30 years of experience, Healthfirst offers a range of plans including Medicaid managed care, Medicare Advantage, long-term care, and essential health plans. The company focuses on providing quality healthcare options, comprehensive benefits, and support to ensure members can maintain their health and well-being.

📋 Description

• Receive incoming member calls regarding benefit questions/issues, care coordination, program inquiries, care manager connections, and screening assessments • Document calls accurately and contemporaneously in the designated PHI system • Manage an assigned caseload requiring short-term care coordination and health navigation • Work within the interdisciplinary care team to communicate member issues and needs timely • Monitor member screening to improve quality and cost outcomes • Perform outreach calls to confirm services are in place • Perform additional duties as assigned

🎯 Requirements

• Certified Medical Assistant (CMA) or Certified Nursing Assistant (CNA) or Registered Medical Assistant (RMA) or previous relevant medical training or work experience • HS diploma/GED • Effective verbal and written communication with good grammar, spelling, and punctuation skills • Experience working in a fast-paced environment handling multiple priorities simultaneously • Associate’s Degree (preferred) • Prior work experience in a call center, care management, or healthcare environment (preferred) • Familiarity with medical terminology, Medicaid & Child health plus benefit products (preferred) • Excellent telephone, organizational, and customer service skills (preferred) • Organized and detail-oriented team player (preferred)

🏖️ Benefits

• Medical, dental, and vision coverage • Incentive and recognition programs • Life insurance • 401k contributions • Competitive compensation and benefits package

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