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Revenue Operations Associate

🕒 August 29

🇺🇸 United States – Remote

💵 $50k - $55k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💹 Revenue Operations

🚫👨‍🎓 No degree required

Where this job comes from

Posted on HealthMark Group's careers page, not through a job board

First seen by Remote Rocketship August 29

Logo of HealthMark Group

HealthMark Group

501 - 1000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

📋 Compliance

Healthcare • Healthcare Insurance • Compliance

HealthMark Group is a company that specializes in managing medical records through streamlined digital solutions. They focus on optimizing the release of information for hospitals and physician practices, ensuring efficient, compassionate, and reliable service for patients requesting their medical records. By addressing the challenges of evolving regulatory requirements and staffing shortages, HealthMark aims to improve patient satisfaction and reduce the burden of audits and chart reviews for healthcare organizations.

📋 Description

• Generate and issue accurate, timely invoices for Purview clients • Own mid-month and end-of-month billing cycles • Set up new client contracts and ensure billing terms are correctly reflected in billing systems • Process credits, corrections, and billing changes on existing accounts • Maintain and leverage Maxio (SaaSOptics) for billing, invoicing, deferred revenue, and subscription management • Own accounts receivable for the Purview book of business • Track aging and follow up on outstanding balances • Conduct collections outreach to clients with past-due accounts • Meet KPIs for invoicing accuracy, days sales outstanding, and collections performance • Reconcile Purview billing and AR numbers with HealthMark financials during month-end close • Process inbound client requests for account changes • Manage the billing and accounts email inbox and triage requests • Maintain accurate account records across billing and CRM systems • Partner with Account Management and Client Advocacy teams on account changes • Review billing and AR data, flag anomalies, and identify process improvement or revenue recovery opportunities • Support ad hoc reporting and analysis requests from the HealthMark accounting team • Report unauthorized access, use, or disclosure of PHI immediately

🎯 Requirements

• Detail-oriented, curious, and eager to learn the finance side of the business • High personal accountability for accuracy of numbers • Good to great Excel skills, including formulas, pivot tables, and organizing data • Strong numbers orientation and attention to detail • Comfortable working with financial data day to day • Ability to review data with a business lens and spot anomalies • Analytical mindset with curiosity to investigate trends and identify opportunities • Strong written and verbal communication skills • Self-sufficient and organized, with ability to manage recurring deadlines and KPI-driven work • Desire to improve processes and grow with the organization • Prior exposure to billing, invoicing, collections, or accounts receivable in any capacity • Must understand confidentiality requirements and adhere to HIPAA regulations and organizational privacy and security policies • Entry-level accounting or finance background/coursework is helpful but not required • Experience with Maxio (SaaSOptics) is a strong plus • Experience leveraging AI to improve processes is preferred

🏖️ Benefits

• Hands-on, foundational experience across billing, contracts, collections, and financial reporting • Cross-functional finance exposure with the HealthMark accounting team • Analytical and business judgment skill development • Opportunity to contribute to a mission-driven organization improving access to medical information and patient outcomes • Collaborative team environment where curiosity, initiative, and attention to detail are valued and rewarded

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