Seasonal Agent Support Representative

Job not on LinkedIn

🕒 July 2

🐊 Florida, Ohio, +4 more states – Remote

🐊 Florida – Remote 🏈 Ohio – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote

💵 $16 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 16%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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HealthSherpa

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

💼 Consulting

📣 Marketing

💰 $6.6M Venture Round on 2017-02

Healthcare • Consulting • Marketing

HealthSherpa is a platform offering easy and efficient ways to enroll in health insurance plans, specifically focusing on the Affordable Care Act (ACA) marketplace. The company provides tools and support for agents, agencies, and individuals to compare, quote, and enroll in health plans seamlessly integrated with HealthCare. gov. Their services include fast application processes, real-time tracking of client status, and potential earnings through the Enrollee Assistance Program. HealthSherpa prides itself on being a large ACA quoting and enrollment platform, ensuring that clients can manage their health coverage needs effectively.

📋 Description

• Take calls from insurance agents across the country in a queue-based support environment • Learn the ACA enrollment process and help insurance agents use the platform to enroll clients in health coverage • Troubleshoot the platform and answer questions about applications and referrals • Follow support protocols while providing efficient, empathetic service • Complete other related tasks as needed • Report to a team Supervisor • Work through the end of December 2026, with a possible extension into January 2027 if Open Enrollment is extended

🎯 Requirements

• Residency in Florida, Ohio, Tennessee, Texas, Utah, or Virginia • Previous customer service experience • 3+ years of combined education, work, or volunteer experience • Strong collaboration and multitasking abilities • Ability to thrive in team settings where open communication and constructive feedback are encouraged • Dedicated remote workspace with room for a desktop monitor and other provided equipment • Workspace free of background noise and distractions to provide information privacy • Reliable home internet with download speed exceeding 128Mbps • Reliable internet access for the duration of the role • Authorized to work in the U.S. • Availability to work overtime and weekends, specifically Saturday, December 12th, through Tuesday, December 15th • Spanish bilingual ability for the $18 hourly wage tier (not required for the base role)

🏖️ Benefits

• Fully remote employment • Computer and equipment for the duration of the role • Monthly internet stipend • Paid training • Overtime opportunities • $18 hourly wage for bilingual employees in Spanish