Nurse Supervisor

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $58k - $67k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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HealthSnap

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

Healthcare • Healthcare Insurance • SaaS

HealthSnap is a leading provider of a Virtual Care Management Platform, specializing in Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) to improve chronic disease outcomes. The company offers a single, integrated virtual care platform designed to deliver proactive and continuous patient care, particularly for high-risk chronic populations. HealthSnap's platform is HITRUST-certified and HIPAA-compliant, ensuring secure and reliable care coordination. They provide services across various healthcare settings, including independent groups, health systems, and ACOs, by offering proactive patient care and diversified revenue streams through RPM and CCM billing. HealthSnap aims to revolutionize chronic condition management with a focus on improving patient outcomes and integration with electronic health records (EHR).

📋 Description

• Manage a team of Care Navigators conducting chronic care management and/or remote patient monitoring programs • Create engaged Care Navigator teams that build trusting therapeutic relationships with patients • Oversee patient-facing work and lead performance optimization of clinical outreach with selected practices • Develop supportive relationships with Care Navigators and equip them with tools, skills, resources, and confidence • Retain top talent and foster a positive work environment • Promote adherence to partner Workflow Strategy Guides • Develop and provide partner-specific workflow training • Collaborate with the Clinical Operations Manager and Customer Success Team • Assign patient caseloads and tasks to Care Navigators • Assist with program enrollment and unenrollment • Monitor Care Navigator performance and provide coaching and support • Shadow and coach Care Navigators regularly • Complete monthly one-on-one meetings and identify workflow gaps • Conduct formal coaching sessions, including Corrective Action Forms and Performance Improvement Plans • Complete monthly Quality Assurance reviews of calls and documentation • Promote adherence to policies, procedures, legal, and regulatory requirements • Plan and lead weekly team meetings

🎯 Requirements

• 5+ years of experience in primary or specialty care practice, home care, or chronic care management (preferred) • Supervisor and/or lead experience, preferably in a remote setting (preferred) • Experience in remote monitoring or virtual care management (preferred) • LPN/LVN or greater certification (required) • Track record of building highly motivated engaged teams, preferably in the remote setting • High computer literacy, comfortable learning and using digital health portal and video calls • Strong communication and interpersonal skills • Excellent time management and organizational skills • Engaging personality with the desire to coach and mentor staff

🏖️ Benefits

• Competitive salary and benefits package • Opportunity for professional growth and development • Collaborative and inclusive work environment • Meaningful work that makes a positive impact on healthcare accessibility and outcomes