Director, Pre- and Post-Acute Account Sales

🔥 0 minutes ago

🎸 Tennessee – Remote

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💵 $101.1k - $130k / year

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

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Logo of HealthStream

HealthStream

501 - 1000 employees

Founded 1990

☁️ SaaS

📚 Education

👥 HR Tech

SaaS • Education • HR Tech

HealthStream is a healthcare-focused SaaS company that provides workforce management and learning solutions to health systems, provider groups, and care organizations. Its hStream platform and suite of products (learning center, credentialing, scheduling, quality & compliance, resuscitation training and revenue cycle education) deliver content, continuing education, primary-source verification, analytics, and tools to improve competency, safety, regulatory compliance, and operational efficiency across the healthcare workforce. HealthStream serves thousands of healthcare customers and millions of clinicians with a content marketplace, reporting, and integration capabilities.

📋 Description

• Develop and execute strategic plans that drive net-new logo acquisition in identified Pre- and Post-Acute care settings, retention of existing revenue, and expansion across the Post-Acute customer base. • Lead forecasting activities across weekly, monthly, and quarterly cadences, and measure leading KPIs, activity metrics, and other performance indicators that support new business growth, retention, and expansion across both teams. • Analyze individual and team performance data to identify trends, improve execution, and support achievement of acquisition, retention, and expansion targets. • Develop and maintain a business plan with measurable goals and objectives, and present business insights, risks, and opportunities to senior sales leadership clearly and effectively. • Collaborate with Operations, Customer Support, and cross-functional partners to ensure customer needs are met and to support successful onboarding, adoption, retention, and growth. • Lead, coach, and develop team members through onboarding, training, performance management, and regular feedback to drive growth and accountability. • Plan, schedule, and lead weekly, monthly, quarterly, and annual team meetings, while maintaining regular 1:1s that reinforce performance, development, and business priorities. • Travel with team members to customer meetings to provide coaching, strengthen client engagement, and support strategic sales efforts. • Pursue ongoing professional development by maintaining strong product knowledge, deepening expertise in healthcare market trends, and strengthening communication, presentation, negotiation, and leadership capabilities. • Guide the sales team in response to requests for proposals and information, support high-quality response strategies, and oversee pricing alignment. • Support the negotiation and closing of new and existing business. • Monitor competitive offerings and market trends, and provide actionable feedback to support positioning, product alignment, and sales strategy. • Partner cross-functionally with Marketing, Product, Operations, and other internal stakeholders to develop customer solutions aligned with company strategy, values, and business objectives.

🎯 Requirements

• Bachelor’s degree in related area, BA or BS preferred • 10+ years selling software solutions into the healthcare market, preferably with experience in Pre- and Post-Acute • 3+ years leading teams of 7 or more Account Executives • Proven track record of exceeding sales goals in a management capacity, with a preference for at least 1 year leading a team responsible for an existing customer base. • Experience leading both new business sales and existing customer growth within a technology or software company. • Deep knowledge of the healthcare industry, preferably Pre- and Post-Acute, including buying cycles, key trends, value propositions, and critical success criteria. • Excellent customer service and communication skills (both verbal and written) • Strong presentation skills and executive presence. • Strategic mindset, strong business acumen, and effective negotiation skills. • Multi-task oriented; works with a sense of urgency and a desire for excellence in performance. • Enthusiasm and initiative, and ability to operate independently with limited oversight. • Ability to travel 25 -40%.

🏖️ Benefits

• Medical, Dental and Vision insurance • Paid Time Off • Parental Leave • 401k and Roth • Flexible Spending Account • Health Savings Account • Life Insurance • Short- and Long-Term Disability • Medical Bridge Insurance • Critical Illness Insurance • Accident Insurance • Identity Protection • Legal Protection • Pet Insurance • Employee Assistance Program • Fitness Reimbursement

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