Lead Generation, Sales Support Specialist

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🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

💝 Customer Support

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Heartbeat Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

⚕️ Healthcare Insurance

📡 Telecommunications

Healthcare • Healthcare Insurance • Telecommunications

Heartbeat Health is a revolutionary healthcare company focused on transforming cardiovascular care through virtual-first cardiology. By leveraging device connectivity and real-time clinical data, they provide accessible, high-quality cardiovascular care remotely, offering services such as televisits, same-day diagnostic reads, and comprehensive care programs. Heartbeat Health aims to make heart health care more accessible and effective, using a nationwide model that allows for coordinated delivery between patients, cardiologists, and primary care physicians. They collaborate with various partners to create a seamless, connected health experience, both synchronously and asynchronously. Their approach simplifies complex care processes into manageable steps, improving patient outcomes and engagement, especially in regions with limited access to cardiologists.

📋 Description

• Research target accounts, contacts, decision-makers, buying signals, and prepare landscape and white space profiles • Build, clean, enrich, and maintain prospect and lead lists for inbound and outbound sales efforts • Support executives in maintaining sales flow and improving lead-to-close velocity • Qualify and prioritize leads based on fit, urgency, source, and sales readiness • Convert qualified leads into appropriate sales opportunities and communicate with relevant Sales/Growth executives • Maintain accurate Salesforce.com data, including account records, contact details, lead status, activity history, and next steps • Monitor open tasks, stale opportunities, overdue follow-ups, and re-engagement opportunities • Support sales representatives with account research, meeting preparation, prospect background, and relevant context • Assist Marketing with outbound campaign preparation, list segmentation, activity tracking, and performance reporting • Prepare sales reports on lead sources, conversion trends, activity levels, pipeline health, and follow-up status • Partner with Marketing to provide feedback on lead quality, campaign outcomes, and messaging effectiveness • Document and improve sales workflows, Salesforce.com usage standards, lead handoff processes, and recurring operating rhythms • Support sales leadership with operational projects, data requests, pipeline reviews, and process improvements

🎯 Requirements

• At least 5 years of experience in sales support, sales operations, lead generation, business development, marketing operations, or a related role • Strong organizational skills and high attention to detail and follow-through • Solid experience working in Salesforce.com (SFDC), including managing dashboards, objects, and reports • Ability to efficiently research companies, contacts, industries, and market segments • Strong written and verbal communication skills • Analytical mindset with ability to summarize trends, identify gaps, and recommend improvements • Ability to manage multiple priorities while supporting a fast-moving sales team • Familiarity with LinkedIn, lead databases, email tools, reporting tools, or sales engagement platforms is a plus • Process-minded and comfortable creating structure in informal or inconsistent workflows • Curious, resourceful, and able to quickly find useful prospect or account context • Service-oriented with judgment to help sales move faster without unnecessary administrative burden • Comfortable turning sales activity and lead data into practical recommendations for leadership