Solutions Delivery Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Heartbeat Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

📡 Telecommunications

Healthcare Insurance • Telecommunications

Heartbeat Health is a revolutionary healthcare company focused on transforming cardiovascular care through virtual-first cardiology. By leveraging device connectivity and real-time clinical data, they provide accessible, high-quality cardiovascular care remotely, offering services such as televisits, same-day diagnostic reads, and comprehensive care programs. Heartbeat Health aims to make heart health care more accessible and effective, using a nationwide model that allows for coordinated delivery between patients, cardiologists, and primary care physicians. They collaborate with various partners to create a seamless, connected health experience, both synchronously and asynchronously. Their approach simplifies complex care processes into manageable steps, improving patient outcomes and engagement, especially in regions with limited access to cardiologists.

📋 Description

• The Solution Delivery Manager is responsible for leading new client launches from intake through post-launch transition, ensuring each implementation is delivered on time, within scope, and with a high degree of operational quality. • Own the implementation process from initial intake through launch and transition to steady-state Client Success ownership. • Develop and manage comprehensive project plans, timelines, milestones, workflows, launch checklists, and readiness plans. • Ensure all client launches are delivered on time, within scope, and aligned to agreed-upon success criteria. • Manage multiple client implementations simultaneously while maintaining visibility into priorities, dependencies, risks, and next steps. • Partner with internal and external stakeholders to understand client needs, operational requirements, and desired workflows. • Help translate client goals and contracted commitments into practical, scalable, and repeatable delivery models. • Coordinate across Growth, Account Management, Client Success, Product, Clinical Operations, Data, Marketing, and other teams to ensure launch readiness. • Drive accountability with internal and external stakeholders to ensure timely completion of launch activities. • Proactively remove barriers, escalate risks, and help teams make informed tradeoff decisions when priorities or timelines conflict. • Perform ongoing risk assessment to identify potential launch delays, scope concerns, operational gaps, and downstream client experience impacts. • Maintain clear and consistent communication with stakeholders regarding project status, risks, decisions, dependencies, and upcoming milestones. • Provide executive-ready updates that clearly summarize progress, barriers, risks, and required decisions. • Ensure internal teams and client stakeholders are prepared for launch, including workflow readiness, operational handoffs, reporting expectations, and support processes. • Identify opportunities to improve workflow efficiency, reduce variability, and strengthen implementation quality across clients.

🎯 Requirements

• 5–7 years of experience in project management, implementation, solution delivery, client delivery, or a related role; digital health, healthcare, SaaS, or high-growth startup experience preferred. • Demonstrated experience leading multiple complex client implementations or cross-functional projects simultaneously. • Strong client-facing presence, with experience facilitating conversations with both technical and non-technical stakeholders. • Ability to operate effectively in ambiguous, fast-changing environments while creating structure, clarity, and forward momentum. • Strong organizational skills, attention to detail, and ability to manage timelines, dependencies, and competing priorities. • Proven ability to build trust and maintain strong relationships with internal teams, clients, and senior stakeholders. • Sound judgment and problem-solving ability, including comfort making recommendations, identifying tradeoffs, and escalating when needed. • Experience managing projects through the full lifecycle, from intake and planning through execution, launch, and post-launch review. • Strong written and verbal communication skills, including the ability to create clear documentation, stakeholder updates, and executive summaries. • Analytical mindset with the ability to use data, feedback, and implementation learnings to improve future delivery. • Experience with Smartsheet or similar project management tools preferred. • A good sense of humor and the ability to stay calm, collaborative, and solutions-oriented when plans inevitably change.

🏖️ Benefits

• We are mission-driven: we're revolutionizing the way cardiovascular care is delivered • We are fast-paced & agile: we move quickly, iterate often, and value experimentation • We are remote-first: flexibility, autonomy, and trust are at the core of how we operate • We care about diversity: diversity allows us to build an excellent patient experience • We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status