Business Development Representative

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $71k - $77k / year

⏰ Full Time

🟢 Junior

💰 Business Development (BDR)

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Help Scout

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

☁️ SaaS

SaaS • Customer Support

Help Scout is a customer support platform that offers a range of tools to empower teams and enhance the customer experience. The platform includes features such as a shared inbox, live chat, self-service knowledge base, and proactive messaging to help teams deliver personalized and efficient support. Help Scout emphasizes the importance of a personal touch in customer service, integrating AI tools in a supportive way rather than allowing AI to dominate the customer experience. It caters to a variety of industries with a focus on maintaining outstanding support that prioritizes both the team and the customer.

📋 Description

• Research and personalize outreach using an AI tech stack to identify prospects among Support/Success leaders, Operations management, and company executives • Tailor outreach using messaging frameworks and templates, reviewing AI-generated drafts before sending • Prospect into defined lists of ideal-fit mid-market companies based on ICP criteria and strategic campaigns • Execute multi-channel outreach across email, phone, LinkedIn, and video • Test messaging, personas, and channels; track conversion rates and recommend improvements • Maintain reports and dashboards showing campaign success rates and performance against targets • Review results and recommendations for improvement with the manager • Partner with Account Executives to hand off sourced meetings with documented contact, account, and messaging details • Use Account Executive feedback to improve handoffs • Help shape Help Scout’s outbound playbook as the first BDR

🎯 Requirements

• 1 to 2+ years as an outbound BDR or SDR at a B2B SaaS company • Track record of meeting pipeline or opportunity targets • Experience prospecting into companies with 250+ employees • Ability to tailor messaging based on industry, job title, and additional criteria • Strong communication skills with prospects and internal colleagues • Active use of AI tools for research, list building, or writing • Experience with HubSpot and GTM platforms such as Apollo, ZoomInfo, Sales Navigator, or similar solutions is a plus • Ability to thrive in a fast-paced, dynamic environment • Coachable and interested in growing into a closing role • Must already be authorized to work from your home country; Help Scout does not sponsor visas

🏖️ Benefits

• Competitive salary and an internal, transparent salary formula based on market data • Flexible time off – you choose the holidays and vacations that make sense for you • 12 weeks of fully paid parental leave for all new parents, including adoption and foster care • A home office stipend • A co-working stipend up to $300 a month if you choose to work out of your house • A yearly professional development stipend of $1,800 • Top tier health insurance for you and your dependents if you’re in the U.S. or Canada • Commission eligibility