On Site Representative, Automotive

🔥 1 minute ago

🐎 Kentucky – Remote

🐎 Kentucky – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Henkel

WebsiteLinkedInAll Job Openings

10,000+ employees

🤝 B2B

👥 B2C

💄 Beauty

B2B • B2C • Beauty

Henkel is a German multinational that develops, manufactures, and sells adhesive technologies and consumer brands. It operates two principal business units — Henkel Adhesive Technologies (a global leader in adhesives, sealants and functional coatings serving industrial and construction customers) and Henkel Consumer Brands (leading positions in hair care and laundry & home care). Founded in 1876, Henkel emphasizes innovation, sustainability and digitalization; the provided information cites about 50,000 employees and sales of €20. 5 billion in 2025, recent acquisitions (e. g. , OLAPLEX), and product applications from consumer detergents to advanced thermal materials for automotive electronics.

📋 Description

• Manage service and technical functions for Henkel products at a major automotive OEM • Responsible for working with automotive pretreatment systems, automotive sealing and adhesive systems and additional process areas. • Performing daily tests and quality audits to ensure processes are within specifications. • Recording results and providing reports to customer management and staff. • Communicate effectively with plant personnel at all levels. • Develop effective account management, service & sales support strategies, and activities to cultivate new business opportunities to provide an outstanding field service and support commitment. • Develop, manage, and apply organizational resources to provide excellent customer and technical support. • Ensure the rapid resolution of problems and provide technical and product management support across multiple technology platforms. • Maintain high standards and professional image of the company. • Order Henkel product, track shipments, monitor inventory levels and usages of Henkel products. • Champion site continuous-improvement projects that result in process efficiencies and recognized value. Analysis of Problems: Daily troubleshooting to resolve customer issues internally and externally. • Decision Making: Autonomy required at customer facilities on a daily basis. • Decision making internally and externally related to projects, due dates and general follow-up with internal and external contacts. • Internal and External Relations: Position will work closely with internal and external sales teams, sales management, and technical service employees. • Position requires daily interaction with customers at all levels of their organization.

🎯 Requirements

• Manage service and technical functions for Henkel products at a major automotive OEM • Responsible for working with automotive pretreatment systems, automotive sealing and adhesive systems and additional process areas. • Performing daily tests and quality audits to ensure processes are within specifications. • Recording results and providing reports to customer management and staff. • Communicate effectively with plant personnel at all levels. • Develop effective account management, service & sales support strategies, and activities to cultivate new business opportunities to provide an outstanding field service and support commitment. • Develop, manage, and apply organizational resources to provide excellent customer and technical support. • Ensure the rapid resolution of problems and provide technical and product management support across multiple technology platforms. • Maintain high standards and professional image of the company. • Order Henkel product, track shipments, monitor inventory levels and usages of Henkel products. • Champion site continuous-improvement projects that result in process efficiencies and recognized value. Analysis of Problems: Daily troubleshooting to resolve customer issues internally and externally. • Decision Making: Autonomy required at customer facilities on a daily basis. • Decision making internally and externally related to projects, due dates and general follow-up with internal and external contacts. • Internal and External Relations: Position will work closely with internal and external sales teams, sales management, and technical service employees. • Position requires daily interaction with customers at all levels of their organization.