Dental Equipment Sales Support Specialist

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $56.6k - $88.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Henry Schein

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1932

🏥 Healthcare

🍽️ Food & Beverage

🏭 Manufacturing

Healthcare • Food & Beverage • Manufacturing

Henry Schein is a global company dedicated to servicing a range of medical and dental providers. It offers a comprehensive portfolio of products and solutions, including practice management software, large equipment, and technology services. Founded in 1932, Henry Schein has established itself as a leader in healthcare products and services, with a commitment to improving health and increasing access to care through strategic growth and innovation across its global operations.

📋 Description

• Assist with Quote-Desk opportunities and quote support for Henry Schein’s field sales, operations, and service representatives • Prepare accurate and competitive dental equipment quotes based on customer needs and segment-based strategies • Collaborate with the Quote Desk team, Field Sales Specialist, and Dental Equipment Managers to align quotes with sales strategies and pricing guidelines • Process incoming quote requests accurately and ensure order fulfillment meets customer expectations • Coordinate with operations, logistics, inventory, and other departments to ensure timely delivery of dental equipment • Follow up on or request appropriate equipment technician documentation and equipment replacement forms • Determine whether customer equipment and technology can be repaired remotely by partnering Tech-Advisors with customers • Provide accurate quoting for expedited customer purchase order processes • Work with field sales and customer segment operations teams on in-stock item, in-transit, and expedited shipping processes • Resolve customer concerns and issues independently and quickly • Serve as the primary customer contact throughout the sales quote process • Promote specific products and assist customers in selecting appropriate dental equipment through product knowledge and formulary compliance • Build and maintain relationships with clients, vendors, and internal stakeholders • Maintain accurate records of customer interactions, orders, and transactions • Stay current on advancements in dental equipment technology and company product offerings

🎯 Requirements

• Proven experience in a sales support role, field sales/operations, or similar customer-facing position • Excellent communication and interpersonal skills • Strong organizational skills and attention to detail • Ability to manage multiple tasks simultaneously • Experience with dental equipment and/or the dental industry • Proficiency in using sales support tools, CRM software, and Microsoft Office Suite • Ability to work collaboratively as part of a team and independently when required • Customer-focused mindset and dedication to providing top-notch service to clients • Problem-solving skills and ability to handle challenging situations with a positive attitude • Good understanding of industry practices • Proficient with tools, systems, and procedures • Basic planning/organizational skills and techniques • Good decision-making, analysis, and problem-solving skills with ability to multitask • Good verbal and written communication skills • Good interpersonal skills • Basic conflict resolution skills • Developing professional credibility • Typically 4 or more years of related experience • Bachelor's Degree or global equivalent in related discipline is preferred • Travel typically less than 10% • Remote work arrangement

🏖️ Benefits

• Bonus eligibility, not reflected in the posted base salary range • Medical, Dental and Vision Coverage • 401K Plan with Company Match • PTO or sick leave if applicable • Paid Parental Leave • Income Protection • Work Life Assistance Program • Flexible Spending Accounts • Educational Benefits • Worldwide Scholarship Program • Volunteer Opportunities