Sales Support Representative, Dental

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $40.8k - $63.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Henry Schein

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1932

🏥 Healthcare

🍽️ Food & Beverage

🏭 Manufacturing

Healthcare • Food & Beverage • Manufacturing

Henry Schein is a global company dedicated to servicing a range of medical and dental providers. It offers a comprehensive portfolio of products and solutions, including practice management software, large equipment, and technology services. Founded in 1932, Henry Schein has established itself as a leader in healthcare products and services, with a commitment to improving health and increasing access to care through strategic growth and innovation across its global operations.

📋 Description

• Assist with sales-related activities and customer support for Henry Schein’s sales representatives • Troubleshoot customer orders, customer accounts, and related issues • Handle administrative requests from the sales team • Provide data reports and sales guides under leadership guidance • Monitor sales performance using sales tracking tools and report progress • Work with sales managers to create and implement targeted sales strategies • Monitor new product launches and campaigns and provide the sales team with needed customer information • Provide internal customer service by tracking pending orders and customer requests • Assist in planning and executing local sales events at the direction of Regional or Multisite Managers • Oversee small projects • Identify and recommend continuous improvement opportunities • Establish productive working relationships across organizational levels

🎯 Requirements

• Proficiency in relevant programs including Salesforce.com • Ability to quickly learn and master other internal programs used by the sales and Telesales teams • Proficiency in data analysis to turn sales data into actionable recommendations • Strong communication, presentation, and training abilities • Previous knowledge of sales practices and customer service expectations • Demonstrated ability to manage teams, locally and remotely, and keep them engaged • Strong time management skills and the ability to prioritize work • Very good attention to detail and accuracy • Customer service oriented and ability to work with and resolve complex issues • Ability to plan and arrange activities • Excellent interpersonal communication skills • Excellent written and verbal communication skills • Ability to maintain confidential and highly sensitive information • Ability to work in a team environment • Ability to multi-task • Ability to manage conflict • Capacity to work effectively under pressure • Analytical thinking • Typically 4 or more years of related experience • Typically High School education, vocational training and/or on-the-job training • Travel typically less than 10% • No special physical demands required

🏖️ Benefits

• Medical, Dental and Vision Coverage • 401K Plan with Company Match • PTO [or sick leave if applicable] • Paid Parental Leave • Income Protection • Work Life Assistance Program • Flexible Spending Accounts • Educational Benefits • Worldwide Scholarship Program • Volunteer Opportunities

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