Director, CRM – Strategic Initiatives

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🔥 7 minutes ago

❄️ Minnesota – Remote

❄️ Minnesota – Remote

⏰ Full Time

🔴 Lead

🏆 Customer Success

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Herself Health

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11 - 50 employees

⚕️ Healthcare Insurance

Healthcare Insurance

Herself Health is a primary care practice specifically designed for women aged 65 and above. The practice focuses on providing comprehensive care that incorporates both physical and emotional health, tailored to meet individual health goals. They offer solutions for health conditions commonly affecting older women, such as arthritis, weight management, heart health, bone health, and mental health. Herself Health accepts a variety of insurance plans, including Medicare Part B, Medicare Supplement, and most Medicare Advantage plans. Their facilities are located in the Minneapolis/St. Paul area, with clinic hours from Monday to Friday and additional 24/7 call support.

📋 Description

• Lead high-impact, strategic initiatives related to growth across the enterprise • Collaborate with Sales leadership and key stakeholders to tackle strategic and operational challenges • Develop go-to-market strategy and advance analytics to support patient transitions • Build out and integrate CRM tool for measuring success toward goals • Manage and coach Onboarding Specialists for maximum success

🎯 Requirements

• Bachelor’s degree in marketing, business administration or related field • CRM management responsibility. Sales certification preferred • At least 10 years of professional experience in health plan and or provider sales and patient transition • Self-motivation with strong interpersonal, communication, presentation and organizational skills • Strong analytical capabilities and data-driven mentality, with strong data mining capability • Proven ability to influence and lead cross-functional teams • Role may require travel periodically, as needed • Must be eligible to work in the US.

🏖️ Benefits

• Equal Employment Opportunities (EEO) • Diverse and inclusive workplace • No discrimination based on race, religion, color, national origin, gender identity or expression, sexual orientation, marital status, disability status, veteran status, disability status, parental status, political affiliation, or any other status protected by federal, state, or local laws.