Employee Benefits Account Manager – Growth & Gaps Team

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

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• No salary listed.

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Higginbotham

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1948

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $20.7M Series unknown on 2015-01

Consulting • Healthcare • Logistics

Higginbotham is a private, employee-owned insurance brokerage and advisory firm that provides comprehensive insurance, employee benefits, HR and financial services to businesses and individuals. The company offers commercial and specialty industry insurance, risk management and claims advocacy, employee benefits and retirement plan administration, HR outsourcing and technology, and personal insurance solutions. Higginbotham emphasizes personalized service, community engagement, and long‑term partnerships, delivering tailored plans, consulting, and ongoing support to help clients manage risk and financial planning.

📋 Description

• Maintain professional relationships with clients through exceptional customer service • Manage a book of business consisting of fully insured and level funded clients • Support sales agents in producing new business and renewing existing business • Serve as an advocate for clients and their employees • Act as the primary contact between clients, prospects, agencies, and producers • Handle or refer client service requests, complaints, disputes, and grievances • Market accounts beginning 120 days before renewal • Gather account information and submit it to carriers to obtain proposals • Investigate carrier products and analyze client data to recommend plans and proposals • Review proposals for accuracy and collaborate with producers on presentations, spreadsheets, and exhibits • Calculate premiums and payroll deductions and audit billing statements • Generate open enrollment materials and conduct presentations • Process carrier paperwork and direct transitions between carriers • Update client accounts and agency files in the management system • Set priorities and manage workflow for timely and accurate processing • Maintain knowledge of carrier developments and Federal/State laws affecting benefit programs • Ensure client accounts comply with requirements and deadlines • Maintain relationships with insurance carriers • Process incoming mail requests accurately and promptly • Complete required training and other related tasks

🎯 Requirements

• 5 years of employee benefits and account management experience in the insurance field required • Strong understanding of current employee benefits, regulations, and industry standards • Experience with Affordable Care Act (ACA) and Employment Retirement Income Security Act (ERISA) preferred • Experience with fully-insured financial arrangements and alternate-funding methods preferred • Active Life & Health License required • Industry-related designations preferred • Proficient with Microsoft Excel, Word, PowerPoint, and Outlook • Applied Epic experience preferred, or knowledge of a similar Account Management System (AMS) acceptable • Ability to lift 25 pounds • Repeated use of sight to read documents and computer screens • Repeated use of hearing and speech to communicate on telephone and in person • Repetitive hand movements, such as keyboarding, writing, and 10-key • Walking, bending, sitting, reaching, and stretching in all directions

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Prescription drug coverage • 401K • Equity prescription incentive plan • Multiple supplemental benefits for physical, emotional, and financial wellbeing • Company-paid holidays • PTO • Employee Wellness Program • Continuous learning and professional development

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