Logistic Operations Manager

🕒 September 22

🇺🇸 United States – Remote

💵 $125k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 16%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Hilo by Aktiia

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

🏥 Healthcare

🤖 Artificial Intelligence

Healthcare • Artificial Intelligence

Hilo by Aktiia is a healthcare company focused on transforming blood pressure monitoring through innovative, AI-powered technology. Established in 2018, Hilo offers cuffless solutions that provide continuous and accessible insights for both individuals and healthcare professionals. With a foundation model trained on extensive datasets, involving billions of optical signals, the company is redefining hypertension management and contributing to the field through numerous peer-reviewed publications and patents. Headquartered in Switzerland, Hilo is on a mission to improve global health outcomes related to blood pressure.

📋 Description

• Own end-to-end D2C logistics for Webshop and Amazon across the USA and Canada • Run daily fulfilment and outbound logistics from order processing through final delivery, including last-mile delivery, returns and issue resolution • Resolve logistics exceptions quickly to protect the customer experience • Contribute to planning and implementing the overall logistics strategy • Manage and scale a multi-3PL network, including the newly launched US operation • Own SLAs, performance reviews and capacity planning across logistics partners • Serve as the daily operational contact for 3PLs and carriers • Own inbound transportation from factories, including China and Vietnam, to regional warehouses • Lead inbound carrier selection, route design, rate negotiation and cost-to-serve optimization • Coordinate freight booking, shipping schedules and handover to logistics partners • Manage customs clearance processes and import documentation • Ensure product integrity for devices sensitive to temperature, humidity and pressure • Maintain inventory visibility across warehouses and sales channels • Coordinate replenishment to avoid stockouts and excess inventory • Define and track logistics KPIs including OTIF, lead time, cost per shipment and return rate • Drive continuous improvement of logistics operations • Collaborate with Manufacturing, Finance, Sales, Quality and Customer Service • Travel to team and business events quarterly or as needed

🎯 Requirements

• 5+ years in logistics, fulfilment or supply chain operations • Experience in D2C or ecommerce and international distribution preferred • Proven experience managing 3PLs, carriers and cross border shipments • Solid working knowledge of last mile delivery, Amazon fulfilment and international shipping fundamentals • Hands on experience with logistics or ERP tools • Strong analytical skills • Excellent English, written and spoken • USA based • Must be authorised to work in the United States • Willingness to travel occasionally to warehouses in Switzerland, Germany, UK, Canada, Australia and the USA • BSc in Business Administration, Supply Chain, Logistics or a related field is nice to have; equivalent practical experience counts just as much • Chinese is nice to have • Experience in medical device, pharmaceutical or other quality regulated logistics is nice to have • Experience setting up logistics operations in a new market is nice to have • Self-starter able to thrive in a scale-up without a large support structure • Strong execution mindset and attention to detail • Ability to manage multiple issues in parallel and prioritize under pressure • Clear communication, ownership and solution-oriented approach

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Paid time off • Attractive ESOP package • Opportunity to participate in Hilo's long-term success and growth • Mission-driven work transforming cardiovascular health at global scale • Opportunity to work at a fast-growing, venture-backed company • Collaboration with a diverse, passionate, and talented team

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume