Manager, Planning & Business Operations

🔥 3 hours ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $100k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hilton

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1919

🏨 Hospitality

✈️ Travel

Hospitality • Travel

Hilton is a global hospitality company that operates and franchises a large portfolio of hotels and resorts across the Americas, Europe, the Middle East, Africa, and Asia Pacific. The provided information focuses on careers and team member resources — highlighting hotel, corporate, and student/early-career paths, benefits, locations, and multilingual support — reflecting Hilton’s role as an international employer in the lodging and guest-services industry. Hilton’s core business centers on providing accommodations, guest experiences, and hospitality services worldwide.

📋 Description

• Partner with the Americas Leadership Team to define, prioritize, and advance initiatives improving hotel performance, guest outcomes, and operational execution • Translate strategic priorities into project charters, success measures, operating rhythms, decisions, and execution plans • Lead cross-functional workstreams by identifying risks, dependencies, barriers, and solutions • Analyze operational, guest experience, adoption, and project performance data • Develop executive-ready materials, business cases, strategic narratives, project updates, and decision-support tools • Serve as a strategic partner to Americas leaders in a matrixed environment • Represent hotel operations by ensuring enterprise projects are practical, executable, and informed by property-level feedback • Lead planning, execution, and performance management for high-priority Americas-wide projects • Support Customer Promise planning, performance management, communication, training, adoption, accountability, and best-practice sharing • Support Americas Managed Property Management System Migration through readiness strategy, communication planning, issue/action management, risk identification, and post-migration stabilization • Shape AI On-Property enablement through hotel-facing strategies, resources, training materials, use cases, and adoption support

🎯 Requirements

• Five (5) years of work experience • Four (4) years of hospitality operations experience with one or more Hilton brands • On-property hotel experience at the Manager level or above • Ability to travel 25% • BA/BS Bachelor's degree preferred • Experience leading strategic initiatives and managing executive-level stakeholder relationships • Experience using data storytelling to connect insights, implications, and recommended actions for leadership audiences • Experience with Hilton's Property Management Platforms (OnQ or PEP) • Familiarity with Microsoft Co-Pilot

🏖️ Benefits

• 110 nights of deeply discounted travel, with room rates as low as $40/night through the Go Hilton travel program • Employee stock purchase program (ESPP) with a 15% discount on Hilton shares • Paid parental leave for eligible Team Members, including partners and adoptive parents • Personalized caregiving concierge services • Crisis Concierge support • Free counseling and support through the Employee Assistance Program (EAP) for eligible Team Members • Generous paid time off (PTO) • Health and welfare benefits, including health, dental, and vision plans • Retirement plans • Hilton Annual Incentive (Bonus) Plan, subject to plan terms and conditions