Instructional Designer, Clinical Training

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $80k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

👻 Ghost score 0%

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hims & hers

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

🏥 Healthcare

💼 Consulting

📣 Marketing

Healthcare • Consulting • Marketing

Hims & Hers is an online platform with over 1 million subscribers that connects patients to licensed healthcare professionals across all 50 states in the U. S. The service offers comprehensive support for sexual health, weight loss, hair regrowth, mental health, and skincare through a 100% online process. Clients can receive personalized treatment plans which may include prescription medications, and benefit from free and discreet shipping. Hims & Hers prides itself on providing accessible and affordable healthcare without the need for insurance, offering transparent pricing and support from licensed providers. It aims to empower individuals by making healthcare and treatment conveniently available on their own terms, including mental health support, which includes treatments for anxiety and depression.

📋 Description

• Design learning experiences across eLearning, clinical guidelines, documentation, job aids, assessments, knowledge checks, and other modalities • Partner with Care Delivery, Medical Affairs, Product, Category, Clinical Quality, and other teams on launches, guideline updates, and provider-facing communications • Measure and report on the impact of instructional design work • Support the Senior Instructional Designer on lifecycle mapping, in-product enablement, documentation content strategy, and proofs of concept for new learning experiences • Provide support to the customer service training team as needed • Support providers through onboarding and ongoing enablement to improve provider and patient experiences

🎯 Requirements

• Bachelor's degree in Instructional Design, Educational Technology, Learning & Development, or related field required (or equivalent experience) • 5+ years of experience in instructional design and e-learning development • Proven track record of creating effective learning solutions • 2–3 years of instructional design experience in a scaling SaaS or B2C environment • Ability to distill large quantities of unstructured information into clear, intuitive, and impactful learning experiences • Strong working knowledge of adult learning best practices and a track record of applying them • Facility with standard instructional design tools, authoring tools, and LMS • Willingness to learn and experiment with new tools • Growth mindset and commitment to learning and growth • Comfort with ambiguity and ability to work independently to define requirements, create stakeholder clarity, and advance projects • Legally authorized to work in the U.S. without restriction for any employer • Portfolio or work samples link requested

🏖️ Benefits

• Competitive salary • Equity compensation for full-time roles • Unlimited PTO • Company holidays • Quarterly mental health days • Comprehensive medical, dental, and vision benefits • Parental leave • Employee Stock Purchase Program (ESPP) • 401(k) benefits with employer matching contribution • Offsite team retreats • Flexible/remote work approach • Reasonable accommodations for qualified individuals with disabilities and disabled veterans