Director of Web

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🔥 0 minutes ago

🐊 Florida – Remote

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⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 11%

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Logo of HIP Creative

HIP Creative

1 - 10 employees

🏥 Healthcare

💼 Consulting

📣 Marketing

Healthcare • Consulting • Marketing

HIP Creative is a growth partner for orthodontic practices, specializing in transforming prospects into profit through comprehensive marketing, software, and training solutions. The company helps orthodontists build bigger practices and powerful brands by not only generating leads but also equipping teams to convert more leads into paying patients. Their proprietary PARF™ framework powers the fastest-growing orthodontic practices by focusing on marketing, software, and training. HIP Creative offers customized advertising solutions, automated follow-up systems, transparent revenue tracking, and reputation management to help orthodontic practices achieve exponential growth and sustainable success. The company has built long-term relationships with many orthodontists, supporting their growth with innovative ideas and tools tailored to the orthodontic market.

📋 Description

• Own web strategy and delivery end-to-end across HIP and Neon Canvas, including partner website design, development, launches, maintenance, and third-party vendor coordination • Lead Web Team Leads across both brands and unify their ways of working into one operating model • Own on-time delivery, post-launch quality, defects, client/partner retention, delivery margin, and growth • Own web project standards, design/development operating model, and innovation • Own escalations, QBRs, partner web discovery at scale, and the function’s voice to leadership • Own the service line’s P&L, pricing and packaging, utilization and capacity, growth and expansion • Run pre-sales scoping and support sales on web pitches and proposals • Own org design, leveling, career paths, succession and bench planning, onboarding, and L&D • Manage vendors, contracts, SLAs, budget, risk, compliance, and brand safety • Introduce emerging build/design practices, AI-assisted delivery, conversion technology, and automation • Lead AI enablement across web teams, tools, workflows, and training • Coach Team Leads through 1:1s, scorecard reviews, and unblocking; personally manage at-risk or sliding partners

🎯 Requirements

• 2+ years as a Director of Web or equivalent at an agency of similar size and scope, managing multi-client web delivery across 500+ accounts • Direct experience unifying web delivery across two brands or logos under one umbrella into a single operating model • 6+ years in web design and development delivery, ideally agency or multi-client • Strong command of WordPress and modern build stacks • Orthodontic or dental experience is a plus • 2+ years leading other managers, not only individual specialists • Strong delivery/project management and QA discipline • Proven experience managing vendor build teams to SLA • Proven change-management ability and experience standardizing two teams • Commercial literacy, including delivery margin, utilization, and growth, and experience partnering with sales • Excellent executive communication and stakeholder management skills • Must be located in the US • Availability to work 8 am–5 pm CST, Monday to Friday

🏖️ Benefits

• 401(k) matching • Dental Insurance • Health Insurance • Vision Insurance • Life Insurance • PTO eligibility after 90 days of hire (10 vacation days the first year of service, unlimited PTO starting year two, flexible partial days, and sick/ personal days) • Remote position

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