Director of Payments

Job not on LinkedIn

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 10%

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AxisCare Home Care Software

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

🏥 Healthcare

💼 Consulting

📣 Marketing

Healthcare • Consulting • Marketing

AxisCare Home Care Software is a leading provider of software solutions designed specifically for home care agencies. Their platform offers a comprehensive suite of features including caregiver management, electronic visit verification (EVV), scheduling, billing, and reporting tools to enhance operational efficiency and improve caregiver satisfaction. AxisCare is dedicated to supporting agencies of all sizes in delivering exceptional care to clients while streamlining their business operations.

📋 Description

• Manage the sales and operations of AxisCare's integrated payments platform, Bill & Collect • Directly manage the payments sales pipeline, including coaching, pipeline oversight, and performance accountability • Serve as the primary day-to-day point person with AxisCare's payments facilitator partner and lead weekly partner meetings • Work cross-functionally with renewals, product, development, operations, outside sales, customer success, and other internal teams • Handle customer escalations and manage relationships with high-priority accounts • Provide input into the product roadmap for Bill & Collect • Own and report on key performance indicators, including attach rate/penetration, payments revenue, bookings, sales initiatives, and adoption • Aggregate and prepare data for leadership • Ensure customers have a smooth, well-supported experience adopting and using AxisCare's payments product • Identify opportunities to improve the payments product, sales process, and customer adoption • Provide Marketing and Product Management with customer feedback and sales insights to inform positioning, product planning, and go-to-market activities • Achieve agreed Bill & Collect bookings and revenue goals within AxisCare's existing customer base • Build a consistent pipeline of qualified opportunities and improve sales conversion • Support renewal, retention, and customer-adoption goals in partnership with Account Management • Establish clear expectations, coaching, and accountability for direct reports • Strengthen payment-partner performance and relationships • Build a framework that minimizes disruption when customers migrate between payment partners • Provide timely commercial insights and forecasts supporting Product, Finance, and Marketing decision-making

🎯 Requirements

• Seven or more years of relevant experience in payments, fintech, business development, account expansion, or strategic partnerships; at least three years in payments • Demonstrated success growing revenue or product adoption within an existing customer base • Experience leading sales or business development professionals and managing external partners • Strong understanding of pipeline management, forecasting, renewals, and customer retention • Experience with vertical SaaS, healthcare technology, or payments solutions serving small and midsized businesses is a plus • Experience managing or leading a small team • Strong analytical skills; comfortable working with data and numbers to build clear, board-ready materials • Experience with HubSpot a plus • Excellent cross-functional collaboration and communication skills • Strong attention to detail and ability to manage multiple relationships and priorities simultaneously • Bachelor's degree or an equivalent combination of education and relevant professional experience preferred • Manual dexterity required to use desktop computer and peripherals • Utilization of software and email to perform job functions

🏖️ Benefits

• Medical insurance premiums are covered in full for the employee (Medical, Dental and Vision) • 401K with competitive company matching • Personal time off, sick leave, and holidays • Company-provided laptop and other needed computer equipment • Remote work arrangement • Occasional travel expected approximately 2 to 3 times per year