Implementation Manager, Payor

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Hippocratic AI

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

💰 $50M Seed Round on 2023-05

Artificial Intelligence • Healthcare Insurance • Healthcare

Hippocratic AI is an innovative healthcare technology company that specializes in artificial intelligence-driven solutions designed to improve patient care and clinical decision-making. Their products leverage advanced data analysis and machine learning to support healthcare providers, enhancing efficiency and accuracy in medical practices. By integrating cutting-edge AI technology into healthcare processes, Hippocratic AI aims to revolutionize the medical field, ultimately improving outcomes for patients and practitioners alike.

📋 Description

• Own use case deployments from contract signature to go-live, serving as the primary project lead for health plan implementation engagements • Build and maintain the Implementation Charter for each deployment — timeline, configuration decisions, data requirements, go-live checklist, and sign-off criteria • Configure use cases for deployment: dialer setup, agent configuration, population filters, exclusion rules, call cadence, and routing logic, working directly from the use case requirements. • Coordinate with health plan data and IT teams to define, validate, and onboard member data files — eligibility pulls, risk stratification lists, care gap flags, and program eligibility fields • Project-manage across health plan stakeholder teams including population health, care management, clinical ops, Stars/HEDIS, IT, and vendor management, driving accountability to the go-live timeline • Define and refine HAI's standard platform onboarding process for health plan customers: the initial integration, base data pipeline, member file schema, and care management system connection that makes each additional use case an activation rather than a new integration project • Build and maintain the HAI implementation playbook — documenting what works, creating reusable templates and checklists, and making every future deployment faster than the last • Hand off to Customer Success at go-live with complete deployment documentation so the CS team can own the relationship from day one

🎯 Requirements

• A minimum of 5 years of implementation, onboarding, or professional services experience working specifically with health plans or managed care organizations (e.g., Medicare Advantage, Medicaid MCOs, Blues plans, national or regional payers) • Fluency in health plan operations — population health, care management, Stars/HEDIS, utilization management — you know how these teams work and which one owns what • Proven track record managing complex, multi-stakeholder enterprise deployments with 60–120 day timelines • Experience working with health plan member data — eligibility files, risk stratification outputs, care gap lists — and coordinating with health plan IT or data teams to get them right • Familiarity with health plan IT environments and vendor onboarding processes: security questionnaires, BAA requirements, care management platform integrations (e.g., ZeOmega, Jiva, Salesforce Health Cloud) • Strong project management and process documentation skills

🏖️ Benefits

• Medical insurance • Vision insurance • Dental insurance • 401(k)