BDC Sales Coordinator

🔥 0 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $18 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

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Holman

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Holman offers a unique set of complementary services that address your changing needs. From fleet management, upfitting, vehicle accessories, vehicle sales, insurance, investing in the future of mobility, or all the above, we listen, we think, and we create solutions just for you.

📋 Description

• Execute the Business Development Center (BDC) process in line with Holman strategies and standards. • Respond to customer inquiries from the CRM within 15 minutes during store hours. • Engage leads using professional phone, email, and text communication. • Schedule appointments for in-store visits, adhering to Holman’s “Best Practice” benchmarks. • Follow dealership-provided communication templates and telephone word tracks. • Maintain accurate records of all customer interactions in the CRM system. • Make 50 - 100+ outbound contacts daily to support appointment goals. • Attend team meetings, required training, and ongoing professional development sessions. • Take on additional duties and special projects as assigned.

🎯 Requirements

• High school diploma or equivalent required. • Call center, customer service, or sales experience required. • Excellent written and verbal communication skills. • Strong organizational and multitasking abilities. • Comfortable working independently in a remote setting. • Tech-savvy and experienced with CRM tools (or willing to learn quickly). • Flexible schedule availability, including some weekends. • Collaborative mindset – ability to work effectively with team members at all levels.

🏖️ Benefits

• Health Insurance • Vision Insurance • Dental Insurance • Life and Disability Insurance • Flexible Spending and Health Savings Accounts • Employee Assistance Program • 401(k) plan with Company Match • Paid Time Off (PTO) • Paid Holidays, Bereavement, and Jury Duty • Paid Pregnancy/Parental leave • Paid Military Leave • Tuition Reimbursement