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Field Director

🔥 0 minutes ago

❄️ Minnesota – Remote

infoinfo

💵 $130k - $160k / year

⏰ Full Time

🔴 Lead

👔 Director

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Logo of The Home Depot

The Home Depot

10,000+ employees

Founded 1978

🏗️ Construction

📦 Logistics

🛒 Retail

💰 Debt Financing on 2007-07

Construction • Logistics • Retail

The Home Depot is a leading home improvement retailer, offering a wide range of building materials, home improvement products, lawn and garden products, and related services. The company operates both physical stores and an online platform, providing comprehensive solutions for DIY enthusiasts, professional contractors, and homeowners. The Home Depot is committed to diversity, equity, and inclusion, providing employment opportunities and benefits to a diverse workforce. Additionally, the company places a high emphasis on customer service and associate engagement to maintain its position as a trusted leader in the home improvement industry.

📋 Description

• Oversee and direct District Services Managers, Assistant Market Managers, Branch Install Managers, Sales Managers, and Regional Provider Managers across a multi-district geographical services area • Focus on pipeline, conversion, customer service, and provider management to achieve profitability and deliver an excellent installation experience • Lead and develop high-performing field associates • Communicate the strategic vision of Home Services • Ensure associate safety and compliance with regulations and requirements • Meet or exceed targets for assigned sales plans • Collaborate with RVPs, regional support teams, and DMs to maintain field connectivity • Handle escalated customer issues with field leadership • Develop and reinforce selling and operational skills through education, coaching, mentorship, and motivation • Analyze sales, financial, and operational metrics across the assigned services area • Identify opportunities and implement improvement game plans • Execute Home Services strategy to deliver growth, profitability, and an enhanced customer experience • Oversee talent decisions and retention strategies for employees and hourly associates across a large geographical area • Report typically to the Senior Director Services and manage 6 direct reports • Travel overnight more than 50% of the time

🎯 Requirements

• Must be eighteen years of age or older • Must be legally permitted to work in the United States • Demonstrated proficiency in predictive modeling, data mining and data analysis • Ability to draw accurate conclusions from financial documentation • Excellent written and verbal communication skills • Relevant professional experience in Home Services, Sales Operations, Sales Enablement, or Sales Training • Experience in a retail environment, home improvement industry or general construction industry • 5+ years of relevant professional work experience • People management experience with multi-unit or geographically dispersed teams • Proven ability to drive strategy and change management through input, delivery, and implementation of initiatives • Experience adopting new technologies and applying them to business applications • Experience evaluating and establishing strategies for multiple locations • Strong communication and interpersonal skills • Strong business and financial acumen • Bachelor's degree or equivalent degree in a field of study related to the job • Must be available for overnight travel more than 50% of the time

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