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Mobile Service Technician

đź•’ August 31

⚔️ Virginia – Remote

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⏰ Full Time

🟡 Mid-level

đźź  Senior

đź‘» Ghost score 18%

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Logo of The Home Depot

The Home Depot

10,000+ employees

Founded 1978

🏗️ Construction

📦 Logistics

đź›’ Retail

đź’° Debt Financing on 2007-07

Construction • Logistics • Retail

The Home Depot is a leading home improvement retailer, offering a wide range of building materials, home improvement products, lawn and garden products, and related services. The company operates both physical stores and an online platform, providing comprehensive solutions for DIY enthusiasts, professional contractors, and homeowners. The Home Depot is committed to diversity, equity, and inclusion, providing employment opportunities and benefits to a diverse workforce. Additionally, the company places a high emphasis on customer service and associate engagement to maintain its position as a trusted leader in the home improvement industry.

đź“‹ Description

• Maintain and repair light construction equipment, including skid steers, chippers, trenchers, and mini-excavators, at Home Depot stores or customer job sites • Make routine visits to stores to inspect equipment and perform preventive maintenance • Document equipment status and complete maintenance and repair work orders • Train Home Depot store associates and customers in proper equipment operation and large equipment operating procedures • Maintain Mobile Elevated Work Platform certifications • Maintain accurate parts and fleet inventories • Transfer equipment between locations • Maintain vehicle compliance with company, federal, and driver standards • Deploy new equipment to stores, perform PDIs, deliver equipment, and train associates • Inspect equipment for rental readiness, safe operation, and store appearance standards • Perform minor equipment repairs • Respond to service calls and order required parts • Use the company technology platform to document labor and parts for all work performed • Assist with equipment deliveries and pickups • Receive regional direction when planning and aligning short- and long-term goals • Perform other tasks assigned by the leader • Report to the Regional Field Operations Manager; no direct reports • Work Sunday through Thursday, 8:00 a.m. to 4:30 p.m.

🎯 Requirements

• Must reside within 20 miles of Norfolk, VA • Must be twenty-one years of age or older • Must be legally permitted to work in the United States • Must meet DOT medical certification requirements • Specific vision abilities required: close, distance, color, peripheral, and depth perception, and ability to adjust focus • Significant physical ability required, including lifting, prolonged standing, bending, kneeling, crawling underneath equipment, climbing on equipment, reaching, and stretching • Ability to perform repetitive hand, wrist, and arm movements • Ability to occasionally work at heights • Working knowledge of Microsoft Office Suite • Ability to negotiate, handle complaints, settle disputes, and resolve grievances with internal and external customers • Excellent written and verbal communication skills • 1 or more years of experience servicing construction equipment • Light construction equipment maintenance knowledge and/or skills, including small engines and hydraulics • Ability to read and understand technical repair and parts manuals, including mechanical, hydraulic, and electrical components • Experience, ability, and desire to provide superior customer service • Valid driver's license • Familiarity with inventory management • Working knowledge of handheld technology, including smartphone, laptop, and tablet • Ability to work effectively with different personality types and all levels of associates • Ability to work independently • Ability to operate in extreme outdoor working conditions • Ability to adapt to unforeseen circumstances, including weather and traffic • Associate's degree or equivalent degree in a related field • Minimum 3 years of work experience

🏖️ Benefits

• Full-time employment • Multi-site/virtual work arrangement • Overnight travel typically less than 10% of the time

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