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Senior Flooring Inside Sales Specialist – Flooring

Job not on LinkedIn

🔥 9 minutes ago

🍑 Georgia – Remote

infoinfo

💵 $21 / hour

⏰ Full Time

🟠 Senior

⬇️ Inside Sales

Where this job comes from

Posted on The Home Depot's careers page, not through a job board

First seen by Remote Rocketship 9 minutes ago

Logo of The Home Depot

The Home Depot

10,000+ employees

Founded 1978

🏗️ Construction

📦 Logistics

🛒 Retail

💰 Debt Financing on 2007-07

Construction • Logistics • Retail

The Home Depot is a leading home improvement retailer, offering a wide range of building materials, home improvement products, lawn and garden products, and related services. The company operates both physical stores and an online platform, providing comprehensive solutions for DIY enthusiasts, professional contractors, and homeowners. The Home Depot is committed to diversity, equity, and inclusion, providing employment opportunities and benefits to a diverse workforce. Additionally, the company places a high emphasis on customer service and associate engagement to maintain its position as a trusted leader in the home improvement industry.

📋 Description

• Build and nurture high-value relationships with clients, serving as a trusted advisor and ensuring satisfaction throughout the customer journey • Generate leads and prospect through cold calling, networking, referrals, and other sales tactics • Qualify leads and nurture them through the sales funnel • Lead the entire sales cycle from inspiration to installation, including pre-purchase assortment through post-sale installation • Exceed sales targets by identifying market trends, customer challenges, and competitive differentiation opportunities • Analyze and map the customer journey to identify pain points and opportunities • Deliver tailored solutions addressing customer needs and driving long-term value • Engage with customers, stores, and service providers via phone, email, and other communication vehicles • Perform other duties as required by management • Report to the Contact Center Supervisor - SVCS

🎯 Requirements

• Must be at least 18 years of age or older • Must be legally permitted to work in the United States • 2+ years consultative sales experience • Experience working within a Customer Relationship Management (CRM) Platform • Previous experience with hard surface flooring products and sales • Demonstrated ability to collaborate and work effectively with cross-functional teams • Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers • Excellent written and verbal communication skills • Working knowledge of Microsoft Office Suite • Working knowledge of Tableau • Minimum education: high school diploma and/or GED • Minimum of 2 years of work experience

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