Services License Manager

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🔥 0 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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The Home Depot

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

🛒 Retail

👥 B2C

💰 Debt Financing on 2007-07

Retail • B2C

The Home Depot is a leading home improvement retailer, offering a wide range of building materials, home improvement products, lawn and garden products, and related services. The company operates both physical stores and an online platform, providing comprehensive solutions for DIY enthusiasts, professional contractors, and homeowners. The Home Depot is committed to diversity, equity, and inclusion, providing employment opportunities and benefits to a diverse workforce. Additionally, the company places a high emphasis on customer service and associate engagement to maintain its position as a trusted leader in the home improvement industry.

📋 Description

• Ensures THD At Home Services compliance with state and local regulatory license requirements which includes holding and maintaining specific trade licenses. • Building and maintaining relationships with state and local officials and trade organizations. • Overseeing Field compliance activities (e.g. Service Provider compliance with licensing, permitting, professional standards, etc.). • Performing Service Provider jobsite quality and compliance audits. • Responsible for the compliance of all jobs performed by THD Service Providers in their specific categories and geography. • Responsible for ensuring Service Providers are complying with all state and local regulatory contractor requirements (licensure, permitting, inspection) and trade standards. • Perform all duties necessary to attain and/or maintain specific trade licenses on behalf of THD, such as take state regulated exams and complete continuing education requirements. • Primary decision-maker regarding resolution of customer complaints related to THD Services installations. • Meet with state and local officials and/or trade groups to discuss and/or resolve compliance issues. • Perform ad hoc data analysis to identify areas of risk and/or non-compliance; report findings and propose solutions and suggested process improvements.

🎯 Requirements

• Must be eighteen years of age or older. • Must be legally permitted to work in the United States. • Strong relationships with state and local regulatory agencies and/or trade organizations. • Bachelors Degree • Intermediate skill in Microsoft Office Suite. • Must hold or be able pass exams to hold specified trade Contractor licenses, such as General Contractor, Master Plumber, HVAC Contractor, Electrical Contractor, etc.

🏖️ Benefits

• Travel Requirements: Typically requires overnight travel more than 50% of the time. • Working Conditions: Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.