
201 - 500 employees
Founded 2019
🤝 B2B
👥 B2C
☁️ SaaS
B2B • B2C • SaaS
NPS Prism is a customer experience (CX) benchmarking platform developed by Bain & Company, designed to provide insights that help businesses enhance their customer journeys. The platform allows business leaders to access real-time data, benchmarking metrics, and tailored insights to make informed decisions about customer experience improvements. With a global dataset and customer feedback from various industries, NPS Prism helps companies understand their performance relative to competitors and identify impactful areas for enhancement in customer satisfaction.
🕒 June 12
Associate, Product Operations role in a cloud-based CX benchmarking platform. Collaborating with stakeholders and providing expertise in data management and analytics.
🕒 June 11
Client Engagement Manager at NPS Prism, focusing on strategic client relationships and leveraging customer experience insights for business growth. Collaborating with customer stakeholders to optimize platform utilization.