Software Engineer Manager – Supply Chain RE

🔥 16 hours ago

🇺🇸 United States – Remote

💵 $140k - $240k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔗 Supply Chain

👻 Ghost score 0%

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Logo of The Home Depot

The Home Depot

10,000+ employees

Founded 1978

🏗️ Construction

📦 Logistics

🛒 Retail

💰 Debt Financing on 2007-07

Construction • Logistics • Retail

The Home Depot is a leading home improvement retailer, offering a wide range of building materials, home improvement products, lawn and garden products, and related services. The company operates both physical stores and an online platform, providing comprehensive solutions for DIY enthusiasts, professional contractors, and homeowners. The Home Depot is committed to diversity, equity, and inclusion, providing employment opportunities and benefits to a diverse workforce. Additionally, the company places a high emphasis on customer service and associate engagement to maintain its position as a trusted leader in the home improvement industry.

📋 Description

• Lead the team responsible for reliability engineering for transportation and delivery fulfillment systems • Run and improve supply chain systems moving freight to stores and distribution centers and delivering products to customers • Own systems 24x7 and serve as escalation point during major incidents • Direct technical incident response and communicate impact, scope, and recovery expectations to business and executive stakeholders • Establish a unified on-call and escalation model, problem review process, and prioritized reliability backlog • Map Critical User Journeys and establish and enforce Service Level Objectives for availability and performance • Eliminate recurring operational work through problem management, automation, and applied AI • Ensure changes do not cause incidents and deliver resilience testing and security remediation on schedule • Collaborate with UX, engineering, and product management to create secure, reliable, scalable software solutions • Automate infrastructure, monitoring services, and test cases using custom code or scripts • Work with vendors and partners to implement critical tooling and platforms • Create dashboards, logging, alerting, and proactive responses • Contribute to enterprise-wide destructive testing, automation, and engineering empowerment tools • Evaluate technologies for enterprise adoption and lead review board sessions • Provide production application support and technical escalation for engineers • Lead, mentor, coach, hire, develop, recognize, and retain Software Engineers • Conduct annual and mid-year reviews and guide development plans • Foster collaboration and expose engineers to career interests • Learn new technologies and best practices and build relationships with technology leaders at other companies

🎯 Requirements

• Must be eighteen years of age or older • Must be legally permitted to work in the United States • Bachelor's degree program or equivalent degree in a field of study related to the job • Minimum 5 years of work experience • Experience leading combined software engineering and day-to-day operational work • Experience managing globally distributed engineering teams across multiple application domains • Experience owning 24x7 on-call, incident response, and escalation processes • Experience establishing problem management practices and root cause analysis • Experience implementing automation and AI-driven solutions • Experience supporting supply chain, transportation, fulfillment, logistics, or customer delivery platforms • Strong executive communication skills • Experience defining and managing SLIs, SLOs, and service performance metrics • Ability to recruit, develop, mentor, and retain engineering talent • Experience developing technology roadmaps and quarterly planning • Experience managing engineering capacity, operational workload, cloud consumption, and technology budgets • Experience overseeing CI/CD pipelines, release management, and change governance • Experience driving resiliency, disaster recovery, capacity planning, and performance optimization • Knowledge of observability platforms such as Datadog, Splunk, Grafana, Prometheus, New Relic, or Elastic • Experience operating cloud-native applications on Google Cloud Platform or Microsoft Azure, including Kubernetes • Experience with Infrastructure as Code and configuration management tools such as Terraform, Ansible, Chef, or Puppet • Experience supporting hybrid technology environments, vendor-supported applications, and relational databases • Proficiency in Python, Java, Go, or Bash • Experience partnering with software engineering, quality engineering, security, infrastructure, and business teams • Experience collaborating with security and compliance teams on PCI-DSS and SOC 2 requirements • Working knowledge of identity and access management, secrets management, credential lifecycle management, and enterprise security practices

🏖️ Benefits

• Remote/Virtual work arrangement • Overnight travel typically required only 5% to 20% of the time

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