People Operations Business Partner

Job not on LinkedIn

🔥 1 minute ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $80k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

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Hometown Tickets, LLC

WebsiteLinkedInAll Job Openings

1 - 10 employees

🛍️ eCommerce

🏪 Marketplace

👥 B2C

eCommerce • Marketplace • B2C

Hometown Tickets, LLC is a regional online ticketing platform and event marketplace that lists, sells, and manages tickets for a wide range of live events — including concerts, theater productions, community events, and fundraisers. The company provides event creators and venues with ticketing pages and consumer-facing listings, while enabling patrons to discover and purchase tickets online.

📋 Description

• Partner with leaders and managers to understand business objectives, workforce needs, and organizational challenges • Coach and guide managers on employee and organizational matters • Use people data, employee feedback, and business insights to identify trends and recommend solutions • Support organizational design, team effectiveness, workforce planning, and organizational change initiatives • Advise leaders while maintaining confidentiality and sound judgment • Handle employee relations matters, workplace concerns, conflicts, policy questions, and sensitive issues • Support managers through the performance management cycle, including goal setting, feedback, development planning, performance improvement, and year-end processes • Partner with hiring managers to define job requirements and candidate profiles • Own and support full-cycle recruitment from requisition approval through offer acceptance and onboarding handoff • Source, screen, assess, and engage candidates through multiple channels • Coordinate interviews, candidate communication, reference checks, background checks, and employment verification • Maintain candidate pipelines and communicate recruiting progress, challenges, and market insights • Improve recruiting processes, sourcing strategies, candidate experience, and hiring-manager effectiveness • Support employer branding, recruiting events, employee referral programs, and talent-pipeline initiatives • Analyze engagement surveys and people metrics to identify improvement opportunities • Partner with leaders to strengthen engagement, retention, and employee experience • Develop and execute action plans based on employee feedback • Support culture, recognition, inclusion, belonging, and employee well-being initiatives • Identify People Operations process gaps and recommend improvements • Support onboarding, internal mobility, promotions, transfers, leaves, and offboarding • Help ensure compliance with employment laws, regulations, and company policies

🎯 Requirements

• 5+ years of progressive People Operations or Human Resources experience • Experience partnering with and advising senior leadership • Comfort navigating ambiguity and driving solutions in a fast-paced environment • Experience coaching managers and leaders on employee relations, performance management, and people practices • Experience using data and employee insights to inform people-related decisions • Experience developing and implementing scalable People Operations programs and processes • Strong understanding of employment practices, HR compliance, and risk management • Experience supporting organizational change, including periods of growth, restructuring, or evolving business needs • Experience working cross-functionally with leaders and teams at all levels of an organization • Demonstrated ability to build trust and credibility while balancing employee advocacy with business needs • Must be able to remain stationary for a long period of time, including working on a computer • May be required to travel to client sites or conferences • Must attend a minimum amount of client events per year

🏖️ Benefits

• Eligible employees may participate in bonus or incentive programs, where applicable • Flexible PTO with no annual maximum • 13 holidays and extended winter break • 401(k) with up to 4% match • Medical, dental, and vision insurance plans • Employer HSA contribution • Opportunities for virtual and in-person collaboration/social events

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