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Director of IT Engineering

Job not on LinkedIn

🔥 6 minutes ago

🇺🇸 United States – Remote

💵 $218k - $256k / year

⏰ Full Time

🔴 Lead

💻 IT Support

👻 Ghost score 20%

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Logo of Horizon3.ai

Horizon3.ai

51 - 200 employees

Founded 2019

🔒 Cybersecurity

🤖 Artificial Intelligence

☁️ SaaS

Cybersecurity • Artificial Intelligence • SaaS

Horizon3. ai is a cybersecurity company that specializes in autonomous penetration testing through its platform, NodeZero. The company's mission is to proactively identify and address attack vectors before they can be exploited, allowing organizations to continuously assess their security posture across various environments including cloud, IoT, and on-premises systems. Founded by veterans from the US Special Operations and National Security sectors, Horizon3. ai offers a self-service SaaS solution that provides organizations with insights into their security vulnerabilities without requiring persistent or credentialed agents.

📋 Description

• Define and drive the multi-year IT strategy and roadmap • Own performance, quality, and outcomes of Help Desk, IT Engineering, and Business Applications teams • Own IT service delivery for a distributed, remote-first workforce • Build, lead, and develop the IT organization across Help Desk, Corporate Systems, and Infrastructure • Establish and improve intake, prioritization, change management, incident management, and communication practices • Partner with Security, Engineering, and Compliance to operate secure-by-default IT environments • Oversee selection, implementation, and lifecycle management of core IT platforms and tools • Optimize IT budgets, vendor relationships, and contracts • Define and track IT KPIs and SLOs • Partner with People and hiring managers on onboarding and offboarding technology experiences • Maintain IT processes and documentation, including runbooks and knowledge base articles • Lead IT support for company events and hub environments as needed • Serve as escalation point for complex or high-impact IT incidents • Communicate IT priorities, tradeoffs, risks, and progress to executives and stakeholders • Recruit, hire, onboard, coach, develop, and retain IT professionals and managers • Set leadership operating rhythms, expectations, metrics, escalation paths, and cross-team coordination • Build a culture emphasizing ownership, service excellence, inclusion, and continuous improvement

🎯 Requirements

• Significant experience (typically 10+ years) in IT • At least 5+ years in people leadership roles, including managing managers and multi-site or distributed teams • Proven track record owning IT strategy and operations for a mid-sized or larger organization • Experience in a SaaS, security, or highly regulated/security-conscious environment • Experience operating in a remote-first or hybrid workplace, supporting distributed employees across time zones • Deep understanding of endpoint management (macOS and/or Windows) and device lifecycle • Knowledge of identity and access management, such as Okta or Entra • Knowledge of collaboration and productivity suites, such as Google Workspace, Slack, and Zoom • Knowledge of ticketing and ITSM tooling, such as Jira Service Management • Knowledge of network and office connectivity in hub locations • Knowledge of enterprise AI administration and enablement, such as Claude, Gemini, or AWS Bedrock • Knowledge of cloud infrastructure, such as AWS • Strong partnership history with Security, Engineering, and Compliance teams on identity, access, and device security controls • Ability to design and implement IT processes at scale • Excellent communication skills • Strong vendor management skills, including evaluation, negotiation, and ongoing performance management • High bias for action, ownership, and follow-through • Experience in a high-growth startup or scale-up environment preferred • Background in cybersecurity, IT security engineering, or security frameworks and audits preferred • Experience with federal, regulated, or public sector customers preferred • Prior leadership of IT in a remote-first organization preferred • Must be legally authorized to work in the United States

🏖️ Benefits

• Equity package in the form of stock options • Health, vision & dental insurance for you and your family • Flexible vacation policy • Generous parental leave • Career development opportunities • Inclusive culture • Collaborative environment encouraging creativity • Remote and hybrid work models depending on role and location

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