
201 - 500 employees
Founded 2003
📣 Marketing
💼 Consulting
Marketing • Digital Transformation • Consulting
Horizontal Digital is an experience-forward consultancy that focuses on placing people at the center of their solutions. They specialize in creating meaningful, end-to-end digital experiences through strategy, creativity, and technology. Their services include CX strategy and design, sales, service, CRM, commerce, customer data management, digital experience management, infrastructure, integrations, governance, analytics, AI, and marketing automation. Additionally, Horizontal Digital offers a Marketing Cloud Master Class and has experience in enhancing digital customer journeys for brands like Shure. The company operates globally with offices in the US, India, UK, UAE, and Malaysia.
🔥 8 hours ago
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201 - 500 employees
Founded 2003
📣 Marketing
💼 Consulting
Marketing • Digital Transformation • Consulting
Horizontal Digital is an experience-forward consultancy that focuses on placing people at the center of their solutions. They specialize in creating meaningful, end-to-end digital experiences through strategy, creativity, and technology. Their services include CX strategy and design, sales, service, CRM, commerce, customer data management, digital experience management, infrastructure, integrations, governance, analytics, AI, and marketing automation. Additionally, Horizontal Digital offers a Marketing Cloud Master Class and has experience in enhancing digital customer journeys for brands like Shure. The company operates globally with offices in the US, India, UK, UAE, and Malaysia.
• Lead one large, complex project full-time or multiple mid-size complex projects simultaneously • Consult on delivery strategies, frameworks, tools, and processes • Drive Agile and product delivery methods and resolve complex delivery issues • Create and manage detailed project plans covering scope, constraints, risks, and dependencies • Manage project budgets, weekly burn, velocity, burndown reporting, project margins, and revenue forecasting • Identify project risks, maintain RAID logs, develop mitigation plans, and escalate issues as needed • Serve as the primary client delivery contact, communicate status and risks, and manage deliverables • Manage project scope, prioritize work, estimate and deliver change orders • Lead globally distributed cross-functional teams of designers, strategists, and technologists • Manage project resourcing • Participate in initiatives to improve and mature the delivery practice • Mentor junior program managers and team members
• Minimum 7+ years of experience leading digital projects/programs • Minimum 2 years of agency/consultancy experience; 5+ years preferred • Bachelor’s degree preferred • Certifications in Agile methodologies, such as Certified Scrum Master (CSM) or PMI-ACP, preferred • Experience with standard project management tools including Smartsheet and Jira/Confluence or similar • Proven experience leading and executing large-scale digital transformation initiatives • Expertise with CMS, CRM, CDP, Sitecore, and Salesforce products • Experience advising client stakeholders on digital program best practices • Experience managing multiple complex digital projects simultaneously • Experience managing large, geographically dispersed teams • Experience defining contracts and managing programs to contract terms • Experience with Agile, Waterfall, and hybrid project management approaches • Strong financial acumen for estimating and optimizing project profitability • Analytical and problem-solving skills • Leadership, mentorship, coaching, conflict resolution, communication, presentation, influence, and persuasion skills
• Health, dental, vision, and life insurance • Retirement plans • Paid time off • Paid holidays • Paid time off to volunteer • Paid parental leave • Flexible work environment • Some travel based on client and business needs
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