Groups Sales Coordinator

Job not on LinkedIn

🔥 43 minutes ago

🇺🇸 United States – Remote

💵 $75k - $80k / year

⏰ Full Time

🟢 Junior

🤑 Sales

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Hotel Engine's careers page, not through a job board

First seen by Remote Rocketship 43 minutes ago

Logo of Hotel Engine

Hotel Engine

201 - 500 employees

Founded 2018

🏨 Hospitality

📦 Logistics

🛍️ eCommerce

💰 $65M Series B on 2021-12

Hospitality • Logistics • eCommerce

Hotel Engine is a powerful platform that simplifies business travel by allowing companies to easily book, manage, and save on travel needs. The platform offers access to over 750,000 hotels globally, enabling seamless reservations for various group sizes, from small teams to large corporate events. With features like centralized reporting, flexible payment options, and dedicated support, Hotel Engine aims to streamline the travel experience for both organizations and individual travelers, ensuring significant savings in time and money.

📋 Description

• Proactively manage and convert inbound group travel leads • Guide clients through the group booking process from initial inquiry to completion • Coordinate timelines, hotel communication, RFPs, and key booking logistics • Resolve booking challenges involving budgets, guest needs, and timeline adjustments • Educate prospects on effective platform use • Qualify and pursue inbound leads to drive booking conversions • Identify upsell and cross-sell opportunities • Track client activity, booking progress, and event details in CRM and internal tools • Collaborate with Sales, Customer Success, and Supplier Relations • Provide timely booking updates and issue communication to clients and internal teams • Identify recurring challenges and propose process improvements • Support seamless group travel booking execution and customer satisfaction

🎯 Requirements

• 1–3 years of experience in a customer-facing role, such as events, hospitality, sales support, SDR, or customer success • Proven experience in high-volume customer-facing roles blending sales and service • Experience in inside sales, sales development, event coordination, or customer success • Experience in travel, hospitality, or SaaS preferred • Comfortable using CRM tools such as Salesforce and HubSpot • Comfortable using modern productivity platforms • Strong organizational abilities to manage multiple accounts and deadlines • Excellent communication skills for proactive client engagement and cross-team collaboration • Comfortable using CRM and data tools to monitor pipeline and customer activity • Self-driven, ownership-oriented, and results-focused • Curious and data-informed • Adaptable and able to thrive in a fast-paced, evolving environment • Customer-obsessed with a passion for exceptional service • Collaborative team player • Experience in event planning, travel logistics, or group sales is a bonus • Familiarity with B2B SaaS environments or sales team workflows is a bonus • Demonstrated cross-functional success in high-growth environments is a bonus

🏖️ Benefits

• Competitive base pay tied to role and experience • Equity for all employees • Some roles eligible for bonuses or commissions • Benefits package; full list available at engine.com/culture • Hybrid-hub model with fully remote options • Work environment and resources suited to role needs

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