Product Manager II – Recurring Jobs, Service Plans

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $130k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Housecall Pro

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Housecall Pro is a business management software for home service professionals, providing tools for scheduling, dispatching, invoicing, payment collection, and more. It is designed to improve efficiency and profitability for companies in industries such as HVAC, plumbing, electrical, and other home service sectors. The software includes features like QuickBooks integration, enhanced reporting, customer management, and mobile accessibility, and is trusted by thousands of businesses to automate and streamline their operations.

📋 Description

• Identify market opportunities and define product vision and strategy for Recurring Jobs and Service Plans • Conduct customer interviews, surveys, competitive research, and product discovery • Analyze customer behavior, product performance, and business data to prioritize opportunities and measure impact • Develop and maintain a focused product roadmap aligned with customer needs, business goals, and product strategy • Partner with Engineering, Design, Data, Product Marketing, and Product Operations to develop, validate, and refine solutions • Collaborate with Design and Engineering to define product requirements, user flows, technical considerations, and tradeoffs • Drive product execution from planning through launch, measurement, learning, and ongoing iteration • Communicate product direction, priorities, decisions, insights, and tradeoffs to cross-functional stakeholders

🎯 Requirements

• 5+ years of experience in product management or a closely related product discipline • Bachelor's degree in a related field or equivalent work experience • Experience with payments, subscription billing, service plans, memberships, or recurring and loyalty products • Experience with product analytics, experimentation, and customer engagement tools, including Amplitude, Segment, Braze, and LaunchDarkly • Strong knowledge of Product Management methodologies, UX principles, product discovery, experimentation, and agile development practices • Ability to independently drive complex cross-functional product work from discovery and requirements definition through launch and iteration • Understanding of recurring billing and subscription lifecycle considerations, including billing experiences, plan management, customer retention, and ongoing service relationships • Ability to consistently work Eastern Time hours • Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance outputs • Curiosity, adaptability, and ability to quickly learn new customer, product, and technical domains • Deep customer empathy and strong instincts for creating intuitive user experiences • Ability to move between product strategy and hands-on execution while navigating competing priorities and ambiguity • Strong analytical and problem-solving skills • Exceptional breadth of interest demonstrated through self-initiated ventures or deep community involvement

🏖️ Benefits

• Medical, dental, vision, life, and disability insurance • 401(k) • Paid holidays • Flexible, take-it-as-you-need-it paid time off • Equity in a rapidly growing startup • Monthly tech reimbursements • Employee assistance program • Paid parental leave

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