Senior Account Executive

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Health Plans, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1981

⚕️ Healthcare Insurance

💳 Fintech

🤝 B2B

Healthcare Insurance • Fintech • B2B

Health Plans, Inc. (HPI) is a leading national third-party administrator (TPA) that specializes in self-funding solutions for employers and benefits brokers. HPI offers innovative health plan designs, including Consumer-Driven Health Plans (CDHP) and reference-based pricing, tailored to meet the unique needs of individual markets. With a commitment to providing advanced analytics and customized solutions, HPI aims to put employers in control of their healthcare costs while enhancing the member experience.

📋 Description

• The Senior Account Executive (SAE) plays a strategic leadership role in managing the implementation of new client plans and overseeing the ongoing service and renewal processes for existing clients. • In addition to coordinating benefit meetings, educational materials, and plan design communications, the SAE serves as a trusted advisor to group representatives and brokers. • This role requires close collaboration with internal teams to resolve complex service issues, guide plan design, and ensure seamless operations. • The SAE is also responsible for mentoring junior team members, leading high-level client engagements, and driving retention strategies. • This position involves significant travel to conduct in-person service meetings and foster long-term client relationships. • Provide strategic oversight and consultation to key broker partners, guiding plan development and evolution to align with business objectives. • Mentor and support junior account executives, fostering professional development. • Drive high-level client relationship management and retention strategies. • Collaborate with cross-functional teams to deliver integrated solutions. • Oversee the implementation of new groups and manage service delivery for existing clients and brokers. • Conduct benefit meetings, produce educational materials, and resolve complex claims/service issues. • Communicate plan design and renewal changes to internal teams to ensure smooth execution. • Develop and present customized employee/employer materials and performance reports. • Advise clients and brokers on compliance and reporting requirements related to benefit plans and federal mandates.

🎯 Requirements

• Bachelor’s Degree or equivalent work experience • 5–7 years of experience in client services or account management, preferably in the healthcare or benefits administration industry • Proficiency in Microsoft Office, including Word, Excel, Outlook and PowerPoint • Proven ability to manage high-value client accounts and lead strategic initiatives • Strong leadership and mentoring capabilities • Excellent communication skills, both verbal and written • Highly organized with the ability to manage multiple priorities and deadlines • Analytical mindset with attention to detail and systems thinking • Demonstrated ability to work independently and collaboratively across teams • Commitment to confidentiality and professional integrity.

🏖️ Benefits

• Medical, Dental and Vision and Prescription Drug Coverage • Fitness Reimbursement Benefit • Employee Assistance Program • Flexible Spending Account & Health Savings Account • 401(k) and Quarterly Bonuses • Generous Paid-Time Off & Volunteering Opportunities • Educational Assistance & Professional Development Opportunities