AI Product Manager

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

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HSI

WebsiteLinkedInAll Job Openings

501 - 1000 employees

📚 Education

🏢 Enterprise

☁️ SaaS

💰 Private Equity Round on 2023-11

Education • Enterprise • SaaS

HSI is a comprehensive safety and professional development solutions provider. They offer a range of online and in-person training services including safety training, professional skills development, and industrial skills training. They focus extensively on equipping individuals and organizations with the necessary knowledge to handle safety protocols like CPR, AED, First Aid training, active shooter scenarios, and chemical management. Their services also include the use of AI-driven learning management systems to ensure compliance with safety and environmental regulations, making them a critical partner for industries such as manufacturing, oil and gas, and public safety. Moreover, HSI leverages technology to automate learning processes and integrate safety management systems into daily business operations across a multitude of sectors globally.

📋 Description

• Define and own the roadmap for a virtual assistant–driven application interface, including conversational experiences, agent capabilities, and workflow automation • Lead the evolution of HSI’s MCP, including context management, memory, orchestration, and service integrations • Translate company strategy and customer needs into differentiated AI-driven product capabilities • Partner with engineering and data teams to design AI-powered features leveraging LLMs, RAG, and agent-based systems • Define product requirements, including system behavior, prompts, guardrails, and evaluation criteria • Drive execution through agile development cycles, maintaining a well-prioritized backlog of features and experiments • Establish and monitor AI performance metrics (e.g., accuracy, task success, latency, cost, hallucination rates) • Lead experimentation to improve model outputs, workflows, and user experience • Partner with data teams to define feedback loops, data requirements, and opportunities for fine-tuning or optimization • Use AI tools to accelerate core PM workflows, including requirements documentation, backlog refinement, and internal communications • Rapidly prototype conversational flows and AI interactions to validate ideas early • Synthesize customer feedback, support data, and usage patterns into actionable insights • Continuously evaluate and adopt new AI tools to improve product development speed and decision-making • Conduct user research and analyze customer workflows to identify high-impact AI opportunities • Partner closely with engineering, UX, data science, and go-to-market teams to deliver cohesive solutions • Serve as an internal advocate and subject matter expert for AI-driven product capabilities

🎯 Requirements

• Bachelor’s degree in a related field; technical disciplines preferred • 3–6+ years of product management experience in SaaS or platform products • Experience building or managing AI/ML-powered products • Strong understanding of LLMs, prompt design, RAG, and AI agent workflows • Familiarity with modern AI ecosystems (e.g., OpenAI, Anthropic, vector databases, orchestration frameworks) • Experience defining and improving AI system performance through metrics and evaluation • Hands-on experience using AI tools (e.g., ChatGPT, Claude, Copilot) to: • - Generate and refine product requirements • - Prototype product experiences and workflows • - Analyze customer feedback and product data • Demonstrated ability to increase speed and effectiveness by integrating AI into daily workflows • Strong analytical and data-driven decision-making capabilities • Ability to translate complex technical concepts into clear, actionable product direction • Excellent communication and cross-functional leadership skills • **Preferred** • Experience building conversational interfaces or virtual assistants • Familiarity with human-in-the-loop systems, AI safety, or guardrails • Experience with Agile development methodologies

🏖️ Benefits

• Fully Remote Work: Work where you're most productive—we trust you. • Unlimited PTO: Recharge when you need to—we support work-life balance. • Career Growth: Unlimited access to our Learning & Development library, including our own HSI LMS content. • Well-Being First: Full medical, dental, vision, and mental health coverage. • Secure Your Future: Generous $1:$1 401(k) company match—your future is important to us.