Commercial Claims Advocate

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HUB International

10,000+ employees

Founded 1998

💼 Consulting

🏥 Healthcare

🏨 Hospitality

Consulting • Healthcare • Hospitality

HUB International is a leading insurance brokerage firm that provides a wide range of insurance and risk management services. They offer personal and business insurance solutions, including employee benefits, retirement and private wealth management, and people and technology consulting. HUB International serves a diverse array of industries, including agriculture, construction, finance, healthcare, hospitality, real estate, and transportation, among others. Their services include claims management, risk management, and employee training and development. HUB International positions itself as a partner committed to supporting and protecting its clients.

📋 Description

• Serve as claims advocate and facilitator on behalf of clients • Consult with clients on claim issues • Review and recommend solutions to coverage, quantum, and claim-handling management issues • Negotiate with insurers, adjusters, and lawyers to expedite and obtain fair claim settlements • Participate in sales presentations to prospective clients • Assist clients in preparing special claims servicing instructions tailored to their needs and insurance programs • Review and comment on policy wordings for account teams • Regularly review claims with clients, insurers, and loss adjusters • Interpret policy language and perform coverage analysis • Support advocacy, coverage and dispute resolution, claims management, and related client services

🎯 Requirements

• Post-secondary education and/or relevant work experience • Holds or commits to obtain appropriate provincial license within probationary period • Additional insurance qualifications/designations such as CIP or CRM considered an asset • Excellent knowledge of coverage and analytical skills in policy interpretation • Awareness of relevant insurance legislation and major insurance-related court decisions • Understanding of Michigan no-fault auto liability • General knowledge and/or experience with multiple lines of insurance coverage; detailed knowledge in specialized coverage lines considered an asset • Prior experience in claims consultation with larger risk accounts • Strong verbal and written communication skills • Effective time management and organizational practices • Results-oriented with strong client service emphasis and focus • Good computer skills with proficiency in email, word processing, spreadsheet software, and working knowledge of presentation software • Excellent interpersonal and strong negotiating skills • 2–5 years of relevant experience • Bachelor's degree (4-year degree)

🏖️ Benefits

• Medical, Dental, and Vision (PPO, HMO, and HSA) • Comprehensive Wellness Program • 401(k) Retirement Plan • Life and Disability Plans • Vacation, Holiday, Sick, and Personal Time Off • Pet Insurance • Comprehensive Onboarding Program • Continuing Education / Personal Development Programs • Flexible Work Arrangements • Employee Engagement Events • Dress for Your Day Dress-Code • Service Awards

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