Implementation Consultant – North America, Ice Hockey

🔥 12 hours ago

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Hudl

1001 - 5000 employees

⚽ Sports

🤝 B2B

💰 $120M Venture Round on 2020-05

Sports • B2B

Hudl is an industry leader in performance analysis software and hardware, empowering more than 200K teams in 40+ sports worldwide to achieve their goals with best-in-class video and data technology. A complete suite of video and data products ensures coaches have the insights they need and athletes get the shot they deserve.

📋 Description

• Lead onboarding and continued education for highest-tier elite customers • Ensure seamless and successful implementation of Hudl products • Support key professional customers across North American hockey and volleyball markets • Act as a subject matter expert and level up users through Hudl Academies • Align Sales teams and customers on short- and long-term goals • Understand customer workflows and train customers for successful product adoption • Provide customer feedback to Product teams • Collaborate with Support, Sales, and Education on customer insights and global training strategy • Assist with front-line volume and department initiatives as needed

🎯 Requirements

• Sportscode experience • Advanced product knowledge for training customers • Knowledge of software and hardware for complex camera and network installations • Ability to train customers and explain complex concepts in simple steps • Willingness to travel and visit customers monthly • Customer-facing experience in training or education roles (nice-to-have) • Experience working within a distributed team (nice-to-have)

🏖️ Benefits

• Flexible vacation time • Company-wide holidays • Timeout (meeting-free) days • Remote work options • Professional development resources and opportunities • Tech stack and hardware provided • Employee Assistance Program • Employee resource groups • Fitness partner Peerfit • Medical insurance with multiple plans • Vision insurance • Dental insurance • Fertility healthcare and family forming benefits • 401(k) matching up to 4% of employee contribution

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