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Associate Director, Product Management

🔥 1 minute ago

🐊 Florida, Illinois, +7 more states – Remote

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💵 $138.9k - $191k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Humana

Humana

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Lead the Product Management function for Associate Technology Experience (ATX) • Establish expectations, standards, and accountability for the product team • Develop, coach, and grow Product Managers through hiring, performance management, mentorship, and career development • Improve product discovery, roadmap development, prioritization, and product decision-making • Define and evolve product practices, operating mechanisms, governance, and ways of working • Integrate customer research, experience measurement, analytics, operational insights, and market trends into product decisions • Establish and evolve the ATX product performance framework • Define outcome measures, product health indicators, adoption metrics, customer experience signals, and operational measures • Strengthen product go-to-market and lifecycle practices • Partner with Engineering, Design, Research, Analytics, Operations, and other cross-functional leaders • Provide recommendations informing strategic planning, roadmap direction, and organizational priorities • Travel occasionally to Humana offices for training or meetings

🎯 Requirements

• Bachelor's degree or equivalent • 8+ years of progressive experience in Product Management • Experience with product discovery, roadmap development, prioritization, stakeholder alignment, and measurement of customer and business outcomes • 3+ years of people leadership experience • Experience with coaching, performance management, talent development, and building high-performing teams • Experience leading Product Managers responsible for enterprise technology products, services, or platforms • Experience with products configured, integrated, or enabled through third-party technologies and vendor solutions • Experience advancing product management maturity through product practices, operating models, governance, performance measurement, and talent capabilities • Experience building and scaling product organizations using customer insights, experience data, analytics, and outcome measures • Ability to define, monitor, and use product health metrics, adoption measures, customer experience indicators, and business outcomes • Experience partnering with Engineering, Design, Research, Analytics, and Operations leaders • Ability to influence stakeholders and build alignment across complex, matrixed organizations • Strong strategic thinking, problem-solving, and decision-making skills • Exceptional written, verbal, and executive communication skills • Typically requires Bachelor's Degree or equivalent, 6+ years of product management, and 3+ years of management experience • Home internet with at least 25 Mbps download and 10 Mbps upload speeds • Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information

🏖️ Benefits

• Bonus incentive plan based on company and/or individual performance • Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Dedicated home workspace arrangement • Remote work arrangement with occasional travel to Humana offices for training or meetings

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